i am unable to get the background settings in microsoft teams

Anonymous
2020-04-14T15:55:58+00:00

Dear Team ,

 I am using the latest Teams app in my windows 10 laptop. During the meeting for the video I am unable to get the background setting to select a background for my video. Request your help .

Thanks

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2020-05-17T16:50:43+00:00

    Just download snapcamera and use one of their blurred backgrounds.  Shows what a joke Microsoft are.

    Thanks for the tip. I saw this and immediately tried Snap Camera. I used it with MS Teams and it worked great. Problem solved. It does a lot more than a simple blur or static background image. I tried several "lenses" and my co-workers found them entertaining. I really only needed to blur the background or use an image, something MS can't seem to get done for those with hardware thats a little older.  Snap Camera does it better and for free and on my non-AVX2 cpu.

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  2. Anonymous
    2020-05-14T03:55:04+00:00

    Just download snapcamera and use one of their blurred backgrounds.  Shows what a joke Microsoft are.

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  3. Anonymous
    2020-05-13T19:32:40+00:00

    is this possible for mac too?

    Mac user here.

    I tried to replace the entire Library/Application Support/Microsoft/Teams folder with a co-worker's folder (he can use Backgrounds, I can't), but it wouldn't let me log in as myself, and kept going to his login window. Even after I managed to "sign in as another user" I was not able to access my own Teams, it just kept bringing up his login window again.

    I also tried copying over *just* his Backgrounds folder, which didn't help either. 

    I will experiment with copying and pasting different files and folders over, unless someone knows exactly which folder the code is in for login info?

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  4. Anonymous
    2020-05-13T16:05:04+00:00

    Nice solution, but what if I don't have working machine to copy the files from?

    Are you able to post the correct file structure so that I can try manually recreating the folders, please?

    I think it should be in here:

    C:\Users<Username>\AppData\Roaming\Microsoft\Teams and then I think you need a folder called Backrounds within which there is one called Upload, but that's purely from memory as mine seem to have disappeared completely following my uninstall and re-install. Mine currently looks like this:

    Many thanks for your help and advice,

    Caspar

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  5. Anonymous
    2020-05-13T09:42:48+00:00

    is this possible for mac too?

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