Microsoft Teams - Black screen when sharing desktop, works with single application

Anonymous
2020-02-25T10:41:27+00:00

Hello all, as per the title description it was allw orking fine until latest days. When I share my full desktop in teams, other people sees a black screen, but sharing a single application works.

I've tried with the web app and it works fine, it's the local installation that is not working.

I've already tried to reinstall Teams and cleared all the cache but issue persist.

Anyone can help me out? it's driving me nuts

Thanks

Carlo

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-09-23T05:35:37+00:00

    hello

    can you please fix this issue? 

    when my teacher shares her screen all i see is black i use an ipad it only happens on my ipad tho- 

    its for school and I use ipad 11 with they new update on teams , and when people open there cameras i cant see anything even when i open my camera i cant see myself please fix this fast i have important things in school, thank youu

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  2. Anonymous
    2020-07-27T15:01:44+00:00

    I have the 1.3.00.4461 build but the problem persists.

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  3. Anonymous
    2020-07-02T14:58:24+00:00

    The issue is back on 1.3.00.16851 linux version. I had to went back to 1.3.00.5153 version.

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  4. Anonymous
    2020-06-10T07:15:40+00:00

    I've installed the latest Teams too but it's not fixed for me! If I use any resolution above 3000 x .. sharing the entire screen doesn't work. 

    I can use the same hotfix for sharing the screen as Alex ACK does, using a lower resolution. But this should not be a solution of course. 

    I'm using a widescreen monitor and for the connection from my laptop to monitor a USB-C cable.

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  5. Anonymous
    2020-05-19T17:16:38+00:00

    Same here. Same problem as described. 3 monitors. 2 at 3440x1440 - I cannot share from them. But i can share from my 1920x1080

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