why is Teams so slow and unresponsive when with more then 10 people in the call

Anonymous
2020-04-16T19:04:14+00:00

Do other people have this also that Teams get so laggy and unresponsive when you are with many people in the meeting.

What will happen for example is that it takes very long that the bar appear where you can unmute your mic and leave the meeting or open the chat on the right.

Would like to hear if i am the only or its my Surface Pro 3 that is getting to old.

Surface Pro 3 is with 8 GB mem and a Core I7 and 512 gb ssd.

And does the Teams product team about this problem?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2020-09-09T13:12:23+00:00

    While we are getting lag in video calls at times, our biggest issue is the lag when we are sharing our screen and trying to run a program.  It is particularly bad when I am trying to share a file that I am opening in Teams, Word or Excel.  Lag between clicking on a menu item or command to actually performing the task can be 15 to 20 seconds, compared to when performing the same task outside of a shared-screen meeting of 2-4 seconds.  We need this addressed.

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  2. Anonymous
    2020-07-10T14:02:34+00:00

    Experiencing this as well.  Screen turns to green.  Audio is fine, but using this on my Surface 4 is unusable.

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  3. Anonymous
    2020-08-27T18:49:11+00:00

    Same issue here, I have a user that immediately has problems with Webcam (lags and crashs) and audio. 

    If someone has a solution, I would appreciate it.

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  4. Anonymous
    2020-07-31T23:03:12+00:00

    Sluggish for sure.  It can take an hour for some posts to appear in the thread.  Makes for interesting interactions.

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  5. Anonymous
    2020-08-21T08:17:00+00:00

    Hi. Same problem here with a Surface Pro 5. But the problem appears also with viewer than 10 participants. The device gets slower and slower the longer the conference lasts. After 20 minutes Teams either crashes completely or the system gets responsive as expected. Crazy!

    Best

    Uwe

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