Loud Beeping when Muted in a MS Teams Call

Anonymous
2022-04-18T22:27:05+00:00

When using my Aftershokz OpenComm during a call, I hear a loud beeping noise when I mute myself during the call. This beeping only goes away when I unmute. I've contacted Aftershokz, and they've assured me this is due to a recent MS Teams update causing connectivity issues.

I've also read other non-Microsoft forums and realize this is apparently an issue since 2021 with MS Teams and multiple brands of headphones/headsets. However, it only recently started for me today, April 18, 2022.

Is Microsoft doing anything to solve this issue? Is there a solution to this?

It seems to be making many users upset and frustrated. I'm surprised Microsoft hasn't addressed this yet.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2022-12-09T17:38:02+00:00

    Workaround disabled instead of fixing the problem: For the Aftershokz Openmove headset, there had been a workaround to this by using the in-Teams/UI control to mute the microphone, then using the headset control buttons on the device itself to 'unmute' - this convinced the device that the microphone was unmuted, and the beeping stopped.Rather than fix this issue, the latest Windows update applied by my place of business to our machines has made this workaround inoperable, because the mute control on the headset device is now not recognized by MS Teams, so even if there wasn't a beep making it difficult to hear the participants in a meeting every 5 seconds, there is now also the loss of convenience of being able to mute/unmute from the connected device instead of having to use UI controls.

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  2. Anonymous
    2022-12-08T20:21:09+00:00

    To all people responding over the last few days that want the Microsoft Teams team to fix this. Please add your voice and vote to their feedback portal:

    https://feedbackportal.microsoft.com/feedback/idea/83697ca5-6d79-ec11-8d21-0022482779ae

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  3. Anonymous
    2022-12-05T19:32:24+00:00

    I fixed this issue on my Aftershokz headphones. The issue is not the headphones, it is the Mic while on mute. If you change your mic input back to your computer but leave the headphones as your speaker, then the beeping goes away while on mute.

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  4. Anonymous
    2022-11-30T14:51:31+00:00

    What is happening is that the teams app is sending a signal for the entire OS and not just for teams.

    The signal it sends causes devices to play their mute sound. Whatever it is. It should NOT be muting the device, only teams itself. That is how it USED TO WORK. They CHANGED it. They are bad people. They should be punished. Microsoft should send them to go work at Twitter for a month as penance.

    Its pretty darn clear this is a software problem, and MICROSOFT SHOULD FIX IT BECAUSE TEAMS IS BAD ENOUGH ALREADY.

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  5. Anonymous
    2022-11-07T19:09:28+00:00

    The only thing I've found to work is to turn off the headset and then turn it back on and allow it to repair with your computer during the MS Teams call. Kind of brutal, but it's the only thing that's worked. Super annoying otherwise

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