No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-01-09T13:25:26+00:00

    My Teams defaulted to the headset port. You have to select which audio port you'd like from the device settings in teams.

    In the meeting, select more, settings, device settings, Speaker dropdown, adjust accordingly

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  2. Anonymous
    2023-08-09T00:11:09+00:00

    I was able to resolve this by changing the format in the sound control panel for the recording device.

    I changed it from Telephone quality to DVD quality.

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  3. Anonymous
    2023-07-05T07:18:09+00:00

    Same issue here !!! and nothing done about it 3 years now ,

    Screw MS Teams, just use Google Meet and WebEx instead!

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