Recent update to Teams causes beeping in headset when on mute

Anonymous
2021-10-25T14:43:35+00:00

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.

Also note that when I mute / unmute in Teams, the headset now announces "mute on" and "mute off" to me.

This feels like a Teams update has created this "feature" - please turn it off!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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Anonymous
2023-07-18T20:31:30+00:00

OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It Works! I can't believe it! The Setting is in Teams.

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  1. Anonymous
    2022-05-16T17:57:35+00:00

    Then I get a message in Teams that the mic isn't working and it can't pick up audio. I can hear fine through the headset and it no longer beeps on mute, but the mic doesn't work. Verified that the OpenComm mic is still showing as the device in use in Teams. Tried with both the desktop apps toggle and the MS Store apps option.

    So unless I'm doing something wrong, YMMV.

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  2. Anonymous
    2022-05-16T15:39:07+00:00

    The beeping will actually come back after you unmute to talk and then mute yourself again. Turning them off and then on again does resolve the issue until you need to talk. Then to turn it off again, you have to repeat. It isnt fun.

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  3. Anonymous
    2022-05-12T20:12:15+00:00

    Thanks Ryan - So far it looks like there are only two kinds of work around - your solution and using Web version of Teams.

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  4. Anonymous
    2022-05-12T15:50:22+00:00

    Temporary work around that allows the mic to work also:

    While in Teams meeting:

    Open Sound Settings - Select Sound Control Panel - Select the "Recording" tab - Highlight the OpenComm by AfterShoks Headset - Click Properties -

    Select the levels tab - Mute using the Teams mic button -

    You will notice that the speaker button on the levels tab is now muted. Unmute using that speaker button. The Teams button still stays muted but the beeping stops. During this call you can now use the Teams mic button to mute and unmute like normal.

    I've gone to leaving the Headset Properties up with the levels tab open. In each new call, you'll need to toggle the speaker button to make the beeping stop until the vendors figure it out.

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