JBL TUNE500BT headphones with microsoft teams

Anonymous
2020-08-12T09:40:59+00:00

I just bought JBL TUNE500BT headphones and works perfectly but on microsoft teams the sound is robotic. I tried many ways in settings but sound still not good. Is there any special driver or settings?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2021-09-21T06:58:39+00:00

    I have same issue with JBL Tune115. Other earphones/headsets with wire works fine in MS Teams, but not with my wireless JBL.

    Hoping microsoft will really resolve this issue.

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  2. Anonymous
    2021-04-13T21:19:28+00:00

    I don't know why it doesn't work yet (most likely about drivers). But none of the presented solutions worked for me, if I intend to use the Headset. And I can confirm that it only occurs in my laptop with Microsoft Windows 10 because I've already used it in my Macbook pro flawlessly.

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  3. Anonymous
    2021-03-26T19:29:02+00:00

    Dostałem informacje żeby spróbować  zaktualizować bluetoorh 4.1 i po tym usunąć wszystkie podłączone urządzenia przez bluteooth i restartować komputer.

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  4. Anonymous
    2021-03-24T12:58:26+00:00

    Napisałem do pomocy technicznej jbl. Jeżeli dostanę od mich rozwiązanie to napiszę tutaj jak naprawić.

    Sprawdzałem też w aplikacji discord, a tam zestaw słuchawkowy działał porwanie i nie było żadnych problemów

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  5. Anonymous
    2021-03-05T10:54:32+00:00

    It indeed works (also for me) however, it means I will have to use the internal microphone of the laptop (which is really bad). Has someone found a workaround which does not mean I have to switch to my internal microphone?

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