Black screen camera on Microsoft Teams desktop app

Anonymous
2020-05-26T15:37:25+00:00

Today I had a meeting where I needed my camera turned on but it wasn't working. I checked the preview of the camera and it shows only black screen.

I've tried anything I could to resolve the problem ( check for privacy settings, update camera drivers, uninstalled and reinstalled the camera device , uninstalled and reinstalled teams, reboot the laptop multiple times ). The camera works on any other app except MT desktop app. It also doesn't let me do the screen share thing.

Any help? I really need it solved so I can be able to take my exams.

Microsoft Teams | Microsoft Teams for business | Other

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  2. Anonymous
    2020-10-24T11:29:29+00:00

    Dear Jack,

    did you found any solution to this? a profile recreation is something i never see as solution only as last possible workaround without getting to the rootcause.

    Thanks, Sven

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  3. Anonymous
    2020-06-11T12:15:11+00:00

    Hah, I already gave up searching for an answer. I though about rebuilding the user profile but I can't do it by myself, only if I contact the database administrator from my university, which is a bit complicated so I had to find other ways to make it work. I'm using the app on my phone when i need camera. 

    Anyway, thank you for the information too :)

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  4. Anonymous
    2020-05-28T12:51:01+00:00

    I'll try to update to 1909 during the next hour. I'll let you know if it changes anything.

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  5. Anonymous
    2020-05-26T18:25:34+00:00

    Is anything else I could do to try to solve this issue?

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