My Dell Latitude 3301 Got I2C HID error (code10) I cannot use touchpad. I'm tried all the solution to fix it and now my problem solved by remove the connector on the touchpad to clean the dust and put it back then open the windows again and uninstall the I2C HID driver in device manager and scan for hw change I2C not error now my touchpad is comeback so happy
I2C HID Driver Touchpad Failure (I think I solved it)
If the touchpad on your laptop has failed. You're playing now you see it, now you don't wit TOUCHPAD in your settings. And no customer support can assist you from HP or MSFT, try this it just worked for me...
Go to DEVICE MANAGER
Expand HUMAN INTERFACE DEVICES
And you see 12C HID Device has an error.
If you click DRIVER and then UNINSTAL DEVICE the 12C HID Device is delisted, and on startup it magically refreshes.
I was hoping that would do it, but the TOUCHPAD was still inoperative, and the error persisted.
Then, on a wild thought. I repeated UNINSTAL on all of the HID-compliant Device tabs. My thought was the whole HID Device needed a reboot. As soon as they all delisted, I said a prayer and rebooted.
And my touchpad was finally restored!
I hope this helps others, as this was really frustrating.
Ps. In Touchpad settings (once you can access them again) it's also a good idea to tic LEAVE TOUCHPAD ON WHEN MOUSE IS CONNECTED.
Windows for home | Other | Devices and drivers
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136 answers
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Anonymous
2024-06-01T14:58:29+00:00 -
Anonymous
2024-05-22T08:33:03+00:00 Hi Ive been uninstalling I12C Hid, then scanning for hardware changed on the PCI Minidriver for ISS and I still have a problem
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Anonymous
2024-05-22T06:16:42+00:00 For touchpad not working below 2 commands, solved my issue after windows 23H2 update
C:\Windows\System32>sfc /scan
C:\Windows\System32>Dism /Online /Cleanup-Image /RestoreHealth
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Anonymous
2024-04-26T11:33:49+00:00 Works with me too. Thanks a lot :)
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Anonymous
2024-04-20T21:53:51+00:00 Hey
Is that issue resolved can you help me out with it? I a facing the same issue.