Scanner won't run on Windows 11

Anonymous
2021-12-03T18:31:28+00:00

I have an Epson Perfection V600 Photo scanner that I can't get to run on Windows 11. I did an install with the disk that came with the scanner, then downloaded the latest driver update from Epson, but when I try to run it, I get a message saying "Can't communicate with scanner." Any help would be greatly appreciated, as I really need to use this scanner.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-01-12T16:15:14+00:00

    I am in the same situation. I have that driver and it works if you press the alt key. Maybe I am being too picky but I am not happy with Epson. They have updated Windows 11 drivers for newer models and business scanners but have not fixed the driver for these older scanners. I do not write code but I can't imagine that it would be too hard to fix this driver when it already mainly works and only needs a tweek to display the preview dialog.

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  2. Anonymous
    2023-01-12T15:55:29+00:00

    Hi, I have an old Epson Perfection 4180 and recently I have to change my old computer. Of course it came with Windows 11 and my scanner wouldn't run with it. But I asked the Epson Support (France) and they gave me a link. I download the driver and IT WORKS !!!! I have to press Alt to see the button but it's perfectly ok. Just ask them !

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  3. Anonymous
    2023-01-10T13:17:52+00:00

    I am using Epson V600 Photo. It is functioning without any incidents nor problems. I'm sorry to say that it has been so long ago that I played around with it that I don't recall how I got there. I did write down what I did but, alas, that is no where to be found either.

    M Dubin

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  4. Anonymous
    2023-01-09T16:58:21+00:00

    I´ve had problems with EPSON V500 Photo scanner for last 2 years or so. Preview and Scan buttons not visible, does not connect to the computer. Preview window not visible.

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  5. Anonymous
    2023-01-09T15:01:09+00:00

    I had a similar issue with an Epson ES-300W scanner on Windows 11. Not sure if it will help with your issue, but mine was fixed after installing the Microsoft Visual C++ 2010 Runtime Libraries with Service Pack 1. I installed both the 64- and 32-bit version, but I'm not sure which did the trick.

    http://download.microsoft.com/download/E/E/0/EE05C9EF-A661-4D9E-BCE2-6961ECDF087F/vcredist_x64.exe http://download.microsoft.com/download/E/E/0/EE05C9EF-A661-4D9E-BCE2-6961ECDF087F/vcredist_x86.exe

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