Diann,
Please post a screenshot of the incompatible drivers page.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I got an error message saying that I can't turn on Memory Integrity due to the following drivers:
usb2ser.sys & wdcsam64_prewin8.sys
I can't find these files anywhere in this laptop.
Please Help.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Diann,
Please post a screenshot of the incompatible drivers page.
I can't find this usb2ser.sys anywhere although it is listed on my computer as an incompatible driver. It's media tek, with a published name as oem34.inf. This is a huge problem for me. Can you help? Thank you so much.....Diann
Hey Dave,
I am THE administrator on my pc. yet when I seek to perform the prescribed actions, a popup informs me that I would need permission from SYSTEM to complete the changes.
What gives?
It is supposed to be in the System 32 folder.
Can I delete WDCSAM64_PREWIN8.SYS?