My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Anonymous
2023-01-25T16:43:18+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2023-04-11T11:52:48+00:00

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

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  1. Anonymous
    2023-01-25T17:24:51+00:00

    Hello brownijaya, welcome to the Microsoft community, I'll be happy to help you today;

    I understand that the PC does not come out of sleep mode;

    Initially I recommend you to try the solutions provided in the link below:

    https://nerdschalk.com/how-to-fix-computer-wont...

    Disclaimer: There are links to non-Microsoft websites. The pages appear to provide accurate and secure information. Watch out for ads on websites that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on websites before deciding to download and install it.

    Hope it works, see you soon!

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  2. Anonymous
    2024-01-18T01:56:52+00:00

    Never, ever have I seen an "Energy e Battery" link in my settings. Including now.

    This is what makes computing so frustrating. I look up answers to problems and invariably, within the first 4 steps, I'm told to click links THAT DO NOT EXIST.

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  3. Anonymous
    2023-11-10T14:19:33+00:00

    I have both black (USB 2) and blue (usb 3) ports on my Beelink SEI. If I plug the mouse and keyboard into the black, they can wakeup the computer after going into sleep. Plugged into the front blue ports, it does not.

    I have not yet played with the bios settings.

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  4. Anonymous
    2023-09-21T13:51:44+00:00

    I was having this issue on a desktop I built this past week. I saw this post and tried all the recommendations to no avail. I did find a solution, however, it may not work for everyone.

    I built the computer using the MSI PRO Z790-P WIFI DDR4 motherboard. When none of the suggestions in this thread worked I started poking around in the BIOS as I had seen some advanced power management options while setting up the computer.

    Go to (or try to find an equivalent):

    Settings->Advanced->Wake Up Event Setup->Wake Up Event By: set this option to 'BIOS' (I tried using the 'OS' option, but it didn't seem to work)

    Settings->Advanced->Wake Up Event Setup->Resume By USB Device: set this option to 'Enabled' (This will automatically enable the Settings->Advanced->Power Management Setup->USB Standby Power At S4/S5)

    After I turned those BIOS settings on I can now wake my computer from sleep with the keyboard or mouse with no changes to my OS settings (as my keyboard and mouse were already allowed to wake the computer from sleep by default).

    Thanks for this - solved after many hours of trying different stuff out. Mine is a MSI (also) Z490 keyboard. The Bios advanced settings were exactly as you said.

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