Bluetooth Audio Choppy/Stuttering With Windows 11!! I have searched high and low on the internet for a solution, none worked

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Anonymous
2022-12-09T04:28:12+00:00

I am beyond frustrated, i spent good money on a brand new PC only for my bluetooth devices to not work, none of them. The audio is choppy, think of a bad cd skipping, that's what my Bluetooth audio sounds like all the time! It is not my bluetooth devices that are the issue, i tested it out with my iphone/ps4/etc. and the bluetooth devices work perfectly fine, its windows 11 for a fact. I've tried updating the bluetooth driver, uninstalling it, among many other things and nothing has fixed it. I even had the best buy customer service team try to fix it, they took control over my pc remotely and still no fix. I have been unable to use my bluetooth speakers, headset, etc since i bought the PC (months!!). And i've done plenty of online searching and it seems like a lot of people have this issue, why has this not been reolved yet? What is the fix?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-03-29T20:25:07+00:00

    this option is not available in windows 11 (mar 2024)

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  2. Anonymous
    2024-02-24T00:53:47+00:00

    Marcos,

    After 1yr+ of "suffering" with this issue and running audio troubleshooter, changing audio format and installing codecs, enabling and disabling audio enhancements, using microsoft generic drivers, reinstalling audio drivers mobo site, reinstalling graphic drivers, clean installing Windows 11, updating bios and firmware, changing power plan, minimum processor state etc. etc, yesterday I found your post, THANK YOU! Since I wasn't using the WIFI built into my mobo, I never used the antenas that came with it. In the past, I partially "cured" the issue by disabling the onboard Bluetooth and using an USB Bluetooth antena as you also suggest, but at some point the issue would come back.

    Again, I'm glad for your post and for having found it a year later!

    Regards

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  3. Anonymous
    2024-01-30T00:22:45+00:00

    I had the same problem with a JBL bluetooth speaker, and the solution was very similar, but not quite the same! The difference being the service I had to turn off was named "Seriel port (spp) 'vCOMM'"

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  4. Anonymous
    2023-12-05T12:14:30+00:00

    Thanks very much for this! I had no idea my motherboard Wi-Fi antennas were used for Bluetooth connectivity as well. All my Bluetooth audio issues went away once I plugged the antenna back in.

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  5. Anonymous
    2023-11-22T22:33:08+00:00

    Totally forgot I installed a card like that for Wi-Fi and Bluetooth. Removed the antennas a long time ago since it's a desktop and always use a hardwire connection. Found the antennas and put them back on and problem fixed. Thank you!

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