Hi,
This is not a problem; rather, it is a new security wall added by Samsung prior to the December update on link to window version.
New issue with unlocking my Samsung phone via phone link app on PC
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Anonymous
I've been using the "Phone Link" app on my computer and mobile and this has let me mirror my phone on my computer and enabled me to unlock the phone screen from my PC. However I'm no longer able to unlock from the PC and it is showing the following message: "Unlock on your phone. To keep your credential private and secure, we need you to unlock your phone to continue." Can anyone tell me how to resolve this issue?
Windows for home | Windows 11 | Connect Phone and PC
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166 answers
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Anonymous
2022-12-28T13:00:26+00:00 -
Anonymous
2022-12-28T04:11:37+00:00 Thanks for trying Martin. It's very annoying!
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Anonymous
2022-12-27T17:33:49+00:00 Well, disregard all after "hello".
Same old misery today, with no phone restart.
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Anonymous
2022-12-27T13:18:54+00:00 Well maybe....
Did some more tinkering last night.
On the phone, re-enabled phone link application badge in lock screen, & disabled the "keep unlocked" for my sense watch & my home location. (It was late and I was tired 😬, but think that was all I did)
Afterwards, PC1 phone link screen display survived several PC screen locks and at least one phone "screen off". Turned PC1 off.
Turned on PC2, and was able to resume phone screen display on that machine that persisted through PC screen locks.
Now realizing that I didn't verify which of the three access points each one of the devices was connected to.
And will have to see what happens today when I'm awake and maybe connecting across APs in mesh.
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Anonymous
2022-12-27T02:59:48+00:00 Hi Martin, I also tried this on a separate phone, running a different version of Android and it is also now showing the same issue which leads me to believe it's a Windows issue.