New issue with unlocking my Samsung phone via phone link app on PC

Anonymous
2022-12-22T02:19:26+00:00

I've been using the "Phone Link" app on my computer and mobile and this has let me mirror my phone on my computer and enabled me to unlock the phone screen from my PC. However I'm no longer able to unlock from the PC and it is showing the following message: "Unlock on your phone. To keep your credential private and secure, we need you to unlock your phone to continue." Can anyone tell me how to resolve this issue?

Windows for home | Windows 11 | Connect Phone and PC

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  1. Anonymous
    2022-12-27T02:57:42+00:00

    Yes - if we get one.

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  2. Anonymous
    2022-12-27T02:45:21+00:00

    Same issue here. It was working fine and now I get this message "unlock on your phone To keep your credentials private and secure, we need you to unlock your phone to continue. " This is so annoying.

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  4. Anonymous
    2022-12-26T20:57:46+00:00

    it appears that the PC phone link app can't display the swipe unlock on the samsung s22

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  5. Anonymous
    2022-12-26T20:41:47+00:00

    Same issue with me too.. Running Win11 and Android 13.... THis just started maybe like the last 1 or 2 updates ago....

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