Microsoft Authenticator is asking me to authenticate using Microsoft Authenticator to use Microsoft Authenticator

Anonymous
2023-01-28T00:02:56+00:00

So first of all... Why is "microsoft Authenticator" not an option in the "Products" dropdown when choosing where this post should go? I'm just going to choose "Windows"... Sorry not sorry.

Also, I can't take a screenshot on the microsoft Authenticator app without it capturing a black image (thanks,) so here is an extremely low resolution webcam picture of my phone screen.

When I click "Passwords" section on the microsoft authenticator app, I see a button that says "Sign In".

So, I click the button, to sign in. Then, it asks me to authenticate using microsoft authenticator, but I am not signed in, and this is a "sensitive" page, so I have to enter the code displayed into microsoft authenticator, BUT I AM ON MICROSOFT AUTHENTICATOR ALREADY!!! Who designed this terrible app??? Cheap labor resources then you expect us to prefer microsoft edge over Chrome? LOL

Also, when I search my own question in "Bing", it doesn't come up, even if I type the title word for word. Does it go through some sort of not-mentioned approval process before my post becomes actually visible to the public, or is Bing just extremely bad at updating its search results in a timely manner?

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-07-16T09:23:08+00:00

    It's an absolute joke. I've now managed to beat the system, but only after calling an IT helpdesk (something I rarely have to do)

    To surmise, if you dare to change your mobile phone/device the authenticator app simply can't handle it and puts you into an endless, nauseating loop. The professional advice was to never change your phone, or stop using Microsoft products! Google here we come (254 users). I used to be a big fan of Microsoft, but the organisation now seems to run itself for its own convenience. The beginning of the end?

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  2. Anonymous
    2024-06-19T10:21:15+00:00

    Same here, for the outlay this is scary!

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  3. Anonymous
    2024-05-18T03:08:25+00:00

    I have the same issue with constant enter password option to my outlook account (linux).

    • My Android device is having this constant looping to Authenticate MS Authenticator app using MS authenticator app. It seems this is a major bug, even after more than a year Microsoft team is not taking proper actions.
    • I use Edge browser to login to Outlook and Office suite for my office works. It always asking for password when I try to login. I have latest Edge (125) and still same. I use it on Ubuntu 22.04

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  4. Anonymous
    2024-05-01T21:11:22+00:00

    I have this exact same problem. My phone for some reason uninstalled the Authenticator app. I also have a tablet however in Authenticator it says that the one account needs to reconnect. When I go to reconnect it asks me to verify using Authenticator which I can't possibly do because my phone doesn't have the connection after uninstalling authenticator so I have no way get out of the loop. Even if I attempt to go to the aka.ms/mfasetup which ends up logging me into my university using a different 2FA it eventually leads to Microsoft Authenticator wanting me to authenticate using Microsoft Authenticator..

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  5. Anonymous
    2024-04-20T15:48:04+00:00

    I had this issue on my phone just now and this was the most helpful reply I've read. I got a new phone and it needed me to use authenticator so I could sign into teams, but when I tried to sign into the newly downloaded authenticator app, that's when the loop started. Going back to the Microsoft sign in settings and deleting authenticator as a sign in procedure fixed it. I was able to then sign into authenticator on my new device. - Thanks for the help. I hope that my reply gets people who may be having this issue to try this.

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