Microsoft Authenticator is asking me to authenticate using Microsoft Authenticator to use Microsoft Authenticator

Anonymous
2023-01-28T00:02:56+00:00

So first of all... Why is "microsoft Authenticator" not an option in the "Products" dropdown when choosing where this post should go? I'm just going to choose "Windows"... Sorry not sorry.

Also, I can't take a screenshot on the microsoft Authenticator app without it capturing a black image (thanks,) so here is an extremely low resolution webcam picture of my phone screen.

When I click "Passwords" section on the microsoft authenticator app, I see a button that says "Sign In".

So, I click the button, to sign in. Then, it asks me to authenticate using microsoft authenticator, but I am not signed in, and this is a "sensitive" page, so I have to enter the code displayed into microsoft authenticator, BUT I AM ON MICROSOFT AUTHENTICATOR ALREADY!!! Who designed this terrible app??? Cheap labor resources then you expect us to prefer microsoft edge over Chrome? LOL

Also, when I search my own question in "Bing", it doesn't come up, even if I type the title word for word. Does it go through some sort of not-mentioned approval process before my post becomes actually visible to the public, or is Bing just extremely bad at updating its search results in a timely manner?

Windows for home | Windows 11 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Rob Koch 26,160 Reputation points Volunteer Moderator
    2024-04-19T19:53:04+00:00

    Jason,

    You're entering an old thread where the original poster never properly chose an answer to his own question, so you're simply seeing the results of early attempts to help him find a fix. If you'd have bothered to read the posts, you'd have seen that in my third post, I correctly guessed the solution for those who are expected to use these forums, which are the typically consumer users of a Microsoft Personal account.

    Unfortunately, many of those in this thread are in entirely the wrong forum, since any using the Azure - Work or School accounts that are often mentioned or inferred should have instead posted in the Microsoft Learn - Q&A forums instead, which is why the solutions I provided from my first post are typically regarding settings that exist in the Microsoft Personal accounts which these Community forums are designed to support.

    You can have your own opinion, but if these people had actually gone to the correct forums in the first place, they'd likely have found a solution much more quickly and the only people I will try to aid here are those who belong here, which virtually none of the solutions provided actually do.

    Again, to be clear, if you have a Work or School account with an administrator, you're in the wrong place. It's that simple.

    Rob

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  2. Anonymous
    2024-04-19T19:47:57+00:00

    And then with this Microsoft thread, you'll eventually need to click "Subscribe" and then "Unsubscribe" because apparently their software developers weren't smart enough to make two different options for us. I kept trying to figure out how to unsubscribe to this ever-growing thread and there is only a subscribe button. That's what you click on to reach the unsubscribe button. Someone needs to be fired!

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  3. Anonymous
    2024-03-22T09:17:30+00:00

    Problem is that if I disable passwordless for Teams, Teams still prompt me for passwordless. So this function is useless. It's useful just for accounts with no mail and no Teams.

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  4. Anonymous
    2024-03-12T17:02:32+00:00

    Can you reset the two factor authentication? My IT department did and I just signed up with 2FA via phone number and it let me log in

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  5. Anonymous
    2024-03-12T16:04:31+00:00

    same here they keep saying ask the admin to fix it, well i'm the dam admin lol, and nothing fixes this, nothing.

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