Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous
2021-11-12T17:48:51+00:00

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

104 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-11-29T15:00:19+00:00

    I have the exact same problem. Tozo T6 earbuds stopped working after Windows 11 update. They still work fine with my other devices

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-01-02T14:35:02+00:00

    a temporary solution which I found on another forum, which I tried for my TOZO earbuds and solved my problem.

    "NOTE: The sound quality is bad and sometimes you should do it many times until it works but if you don't have any other way try this.

    1. Right-click on "This PC" and click "manage".
    2. Click "Device Manager" open "Bluetooth" list.
    3. Disable "Haylou-GT1 Avrcp Transport" and "Haylou-GT1".
    4. Turn off the bluetooth and then turn it on again.
    5. Now enable only "Haylou-GT1".
    6. You should find Haylou-GT1-Hands-free in the volume select it and it will work."

    copied from Bluetooth earphones doesnt work in Windows 11 - Microsoft Tech Community

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2022-08-24T21:31:20+00:00

    Now this is just extremly embarassing for Microsoft. Windows 11 is ****. It comes with so many bugs and issues - Such as this one. It's purely Microsofts fault and they don't even bother ADRESSING this bug. It has been a thing for almost a year now and It makes me regret buying a windows device. Now I can't use my headphones with my new laptop.

    Fix your stuff, Microsoft

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-11-29T02:50:02+00:00

    Hi...I have a similar problem to my wireless Bluetooth earbuds. I try to using them (I have 2 device from Oppo and Huawei) but none of them working right now. This issue came along with the new update of Windows 11 update. Been trying so many option on the web but the Bluetooth issue is still there (either no sounds or lagging). Does anyone facing this kind problem too? Why Microsoft make a new update and came along with a Bluetooth issue??

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  5. Anonymous
    2021-12-26T12:32:50+00:00

    I am also having the same problem with my Tozo 12's. They worked fine b/f upgrade to 11. They still work fine with my phone. They sound like they connect, they show they are connected, and yet no sound comes through. It sounds like this issue has not been fixed by Tozo or Microsoft yet? Hope it is fixed soon. Interestingly, I have another headset that took some work, but it is now working fine with the upgrade, but Tozo12 still does not work.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments