Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous
2021-11-12T17:48:51+00:00

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-12-30T19:53:02+00:00

    So, this is caused by a driver problem.

    • The first time that I added the TOZO T6 on my PC, it was detected as a hands-free device, and I didn't offer an option to change it to the stereo one.
    • The next time that I paired it, it was connected as a stereo headset and didn't output any audio anymore, leading me to this post.

    So I tested a number of Bluetooth configurations, and at last, I played with the devices on Device Manager. There's an order to get the hands-free functioning.

    • First, you add the T6 normally.
    • After that, you go to the device manager and disable both TOZO T6 devices.
    • Then, you go to the Bluetooth devices, disconnect the T6, wait a few seconds and turn off the Bluetooth.
    • At this point, your T6 will be turned off or disconnected. Certify that they are indeed turned off and turn them on again, they will inform "pairing"
    • Turn on the Bluetooth in the Windows, and now your T6 will be paired as a hands-free device. The sound is crappy, but at least is usable.

    Image

    Well I'll be, this worked. Thanks @Theles

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  2. Anonymous
    2022-01-12T04:58:45+00:00

    This is a pretty serious issue, considering TOZO T10 is the #4 Best seller in Earbud & In-Ear Headphones on amazon and TOZO T6 are #7:

    https://www.amazon.com/gp/bestsellers/electronics/12097478011/ref=pd_zg_hrsr_electronics

    They're used by millions and millions of people. I'm sure microsoft is on it... It's a driver missassignment issue, windows identifies the wrong driver somewhere deep in the system code, but nothing on the surface appears to be awry, unless you look very very deep and go through every possible step.

    MILLIONS AND MILLIONS of people use these earbuds. Get your things together Microsoft and TOZO, this is serious!!!

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  3. Anonymous
    2022-01-11T16:26:25+00:00

    A whole lot of people have replied with the same exact issue. Like you, most (including me) report that the problem only occurs with a Windows 11 system. So, I think it is safe to conclude that it is a Windows 11 issue. I have found no workaround and am simply waiting at this point for Windows 11 to fix it through an update.

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  4. Anonymous
    2021-12-27T03:26:43+00:00

    I have the same exact issue. My Tozo T6 earbuds worked with Windows 10 but after the update to Windows 11 they no longer work. Please help! I have a Surface Pro 7.

    PS. My earbuds work well in other computers.

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  5. Anonymous
    2021-12-11T20:24:23+00:00

    Experiencing same issue with Tozo T6. Done all the troubleshooting I can do on my own but no luck.

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