Windows 11 will not show incompatible drivers

Anonymous
2023-03-23T21:22:01+00:00

In new windows 11 up to date as of writing this. Core isolation memory integrity does not work and will not turn on. Every time I scan for incompatible drivers, none are listed. Checked the windows update, the system is up to date, and no errors in device drivers were found. All drivers appear up to date. BIOS most recent available (the same driver that was installed prior to this error occurring. None of the threads seem to address this, only ones where the driver is known. The DG readiness tool is not user-friendly for everyday users. Need a solution that can be done at home without having to be an IT guru or MSCE certified. It will not let me upload the screenshot or picture, keep getting errors in that as well.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-19T17:07:19+00:00

    I just re-opened the case with Dell having given them several months to resolve this as promised. I wrote a Tech Support Manager as shown below. Please understand I do not post a solution here because (a) I am tired of seeing these types of issues go unresolved when folks at Dell/Microsoft should be reaching out to smart people (I dare say, like myself). (b) I endlessly get paid nothing for doing everyone else's work at Dell/Microsoft, (c) Karen Quintos should be made aware so that action can be taken (I have successfully prodded CEOs at other companies who care about quality and are grateful for what I do - and I do so without compensation) (d) I can no longer afford to do this freely and deserve to be paid modestly, (e) the solution has a small amount of risk that should be owned by Dell and Microsoft not me. I personally think the risk is close to zero but I do not want to take that risk -- again Microsoft should own it.

    *****************************************************************************

    To: Dell Support (thread and case # not shown)

    Hello (*****), This is in regards to  Case# 1900*****  -- please reopenand forward to Karen Quintos, Dell's Chief Customer Officer.This is affecting a lot of computers and I am happy to offer my services for a modest fee as I spent an incredible amount of time doing the job that Microsoft and Dell should have done.  But really, this should be done by Microsoft and Dell working together.

    Please reference the following links:[1] https://www.dell.com/community/en/conversations/inspiron-desktops/cannot-turn-on-memory-integrity/6663fa3f9d31ec38a7cdbaba[2] https://answers.microsoft.com/en-us/windows/forum/all/windows-11-will-not-show-incompatible-drivers/b059f22e-95b7-410f-a922-59313ff75c6aI have blind copied Scott Hanselman of Microsoft as he is mentioned in [1] and perhaps he will offer to post a solution.  He strikes me as someone who enjoys challenges and he did a superb job describing system integrity.  However, he gets paidto do that at Microsoft whereas I get dismissive responses to a problem he did not address.Blessings,Harry Stein (Former Top Thumbtack Pro in USA; Systems/Network/Performance and Security Forensics and Support Engineer)
    ***-***-**** (cell)
    ******@gmail.com (alternate: ******@harrysteinsolutions.com)
    http://www.linkedin.com/in/harrystein
    http://www.harrysteinsolutions.com
    https://www.facebook.com/steinsolutions
    http://www.thumbtack.com/tx/mckinney/software-developers/dba-stein-solutions#reviews

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  2. Anonymous
    2024-09-13T12:28:30+00:00

    I haven't used filebin, so that is not me.

    As I mentioned, this is getting way to complicated for me, so I'll just leave as is and someday Microsoft/Dell will accidently fix the problem.

    Thanks anyway

    Glenn

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  3. Anonymous
    2024-09-12T13:50:20+00:00

    Okay, is someone other than Glenn? No problem. If it's someone else, I am curious if this is a new Windows 11 machine or Win10->Win11 migrated (Glenn, consider using https://filebin.net/  as this fellow did)

    Here is what you might consider doing and be careful of course. This applies to Windows 11 only.

    1. if you applied the HypervisorEnforcedCodeIntegrity hack, undo it (change the DWORD back to 0 and restart the computer)
    2. confirm you cannot turn on System Integrity through Settings (get the blank results)
    3. Go to the Device Manager and in the View tab select "Devices by Driver" (this is a Windows 11 feature)
    4. The list shown is in alphabetical order. Look for DellInstrumentation and note if it is grayed out. Likely is. DellInstrumentation is not necessary and can be uninstalled. DellInstrumentation can be confirmed in Google searches to not be necessary except for SupportAssist and it appears you uninstalled Support Assist and all the other Dell "stuff" anyway. Do you agree?
    5. Right click on DellInstrumentation and select uninstall and confirm uninstalling
    6. Restart the computer
    7. See if you can turn on System Integrity through Settings

    If you still can't turn on System Integrity, then if there are other grayed out items in step 4, please post their names here.

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  4. Anonymous
    2024-09-10T20:13:33+00:00

    Zadee, I want to thank you for your fix i too had an integrity problem but after I went into the registery and changes HypervisorEnforcedCodeIntegrity - Enabled from 0 to 1 and restarted all was good

    Many thanks

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  5. Anonymous
    2024-03-25T14:20:56+00:00

    This is a process that requires a level of comfort working with the details of your computer. If you are not already familiar with the Registry and how it works, you do not want to play around with it. Modifying the Registry has the ability to irreparably damage your computer.

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