Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2025-04-29T07:21:17+00:00

    I was able to resolve my issue on Windows 11 build 22631.5189.
    My Input device was disabled on my JBL Bluetooth headphones.

    Right-click on this speaker icon and go to sound settings

    Then, under Advanced > Troubleshoot common sound problems (Please ensure you're earphones are connected at this point)
    Click on input devices

    Then select the device you're having issues with

    I hope this helps.

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  2. Anonymous
    2025-03-27T23:42:36+00:00

    I fixed the issue on Dell Vostero 3520 with issue with JBL Tune 520BT with installing a new audio driver

    Cirrus-Logic-High-Definition-Audio-Driver_HMRFN_WIN_10.0.7.53_A04_02

    -- I think for all you should search for old audio driver and install it then unpair headphone then pair it.

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  3. Anonymous
    2025-03-04T15:58:01+00:00

    I was having this issue with my Beats3 headset after my work laptop was reset/reinstalled. The headset would pair but only the output would show for the headphones. The headset/mic was missing under the input devices.

    1. Right-click the sound icon and select Sound settings
    2. Scroll past the output/input devices toward the bottom and click All sound devices in the Advanced section
    3. If your headset/mic is listed here (mine was event though is was not listed on the previous screen's input devices) click it
    4. Under General click Allow to allow to allow apps and Windows to use this device for audio (if it isn't already allowed)

    Now back out to the Sound control panel and hopefully the headset/mic will now show under input devices and can be set as the default.

    If Allow was already selected for you then it must be a different issue. :-\

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  4. Anonymous
    2025-01-14T22:10:59+00:00

    I facing problem connected the Bluetooth device with system and also Mice problem. How can resolve it?

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  5. Anonymous
    2024-12-17T00:20:19+00:00

    Thanks Matt

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