Airpods pro mic not working on windows 11

Anonymous
2023-05-03T09:14:29+00:00

Hi there,

since more or less one week my airpods pro mic doesn't work anymore on windows 11.

If I go on Sound>properties>input settings the format is empty and the volume is on 0.

any idea what's going wrong?

thanks a lot

Best

Daniele

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-10-14T09:24:44+00:00

    This works for me:

    1. Open device manager and uninstall any devices with a name of your AirPods in the following sections: "Audio Inputs and Outputs" / "Bluetooth" / "Sound, Video and Game Controllers"
    2. Restart your computer
    3. Reset your AirPods (Open the case and hold the button on the back until and amber light comes on and then goes white again - About 10 seconds)
    4. Pair your AirPods with your computer again

    Source: https://techcommunity.microsoft.com/t5/windows-11/apple-airpods-bluetooth-issue-on-windows-11/m-p/2815488

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-09-27T20:04:52+00:00

    There has been a recent firmware update for the AirPods Pro 2, and others.

    I was able to connect it to one Windows 11 system and the Microphone worked normally. The Microphone would not work on a second desktop system.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2023-08-29T12:57:51+00:00

    thanks for the suggestions...still no luck!

    sorry to hear, i was able to replicate this on another system, important, remove alle Airpods related in system-manager under

    Audi/Video and game-controllers and there is a section Audio in/out

    last one, all within section Bluetooth

    reset airpods, reboot system, add new

    check for latest bluetooth driver from your vendor , Intel for example should be higher as 200 Wireless Bluetooth-Paket® Version 22.200.0

    Intel® Wireless Bluetooth® for Windows® 10 and Windows 11*

    Was this answer helpful?

    0 comments
  4. SD - IA 179.9K Reputation points Independent Advisor
    2023-05-03T10:41:34+00:00

    Thank you.

    Can you click Uninstall driver to uninstall, reboot and check for windows updates to download the latest copy?

    Was this answer helpful?

    0 comments
  5. SD - IA 179.9K Reputation points Independent Advisor
    2023-05-03T10:06:06+00:00

    Hi Daniele,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Please trigger a rollback on both Bluetooth and Sound drivers.

    Press Windows key + X and select Device Manager.

    Locate Bluetooth and expand it.

    Right-click on your Bluetooth device and select Properties.

    Go to the Driver tab and click on Roll Back Driver.

    Similarly,

    Right-click on your Audio device and select Properties, under Sound Video and Game controllers.

    Go to the Driver tab and click on Roll Back Driver.

    Setup your Airpods again and see if the issue resolves.

    Was this answer helpful?

    0 comments