It says no audio device is installed when I plug in my c920 logitech camera

Anonymous
2023-07-09T11:31:01+00:00

It says no audio device is installed when I plug in my c920 logitech camera. This just happened recently. They used to work well together before.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2023-07-13T12:13:37+00:00

    SAME QUESTION!!

    Has this not been addressed yet? It seems everyone is having the same problem

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  2. Anonymous
    2023-07-11T18:30:47+00:00

    I'm having the same problem.

    Wating too

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  3. Anonymous
    2023-10-17T07:47:45+00:00

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  4. Anonymous
    2023-10-02T04:20:43+00:00

    Henrik, Thanks for creating that ticket (11818597). Just wondering what's the best way to leverage the ticket number to resolve the C920/Win11 audio issue.

    I'm seeing the same symptoms as previously reported on this thread. My Win11 laptop audio works until the C920 camera is plugged in and then the speaker icon in lower right of screen get a little black X and a mouseover note that says: "No audio device is installed". There's an option to test and debug the audio issue. After unplugging the camera and allowing the debug to restart audio services, the audio is re-enabled.

    Glad to see I'm not the only person having this problem. So many people are seeing this audio issue its surprising Microsoft and Logitech have not made a definitive solution available to their customers.

    Tony

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  5. Anonymous
    2023-09-28T13:40:26+00:00

    I´ve created a ticket now with reference to this thread.
    ID 11818597

    //Henrik

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