Clipboard problems (can not copy/paste) in Windows 11

During one of my trouble shooting sessions with Microsoft, they requested that I do not put my P/C to sleep, hibernate or shut down for several days. What we identified is that after 24-28 hours it still failed no matter what. Since I applied Glen Decker fix, no issues whatsoever.

I'm curious, how would this be applied as a Windows update? I'm not sure I understand how that will work. It is definitely responsible for something, name IoT and who knows what else.

The question is why is it broken, or how do we prove it so they'll look. It's something silly like a path without quotes (based on an empty 't' process) found when the culprit was at large...

I. Have. A. Plan. (<= If you know how to read this, then you've read it correctly =) )

How did you first submit your ticket. Perhaps I can begin to shake the same tree.

This statement makes it seem that your hibernate or sleep functions are putting down a process it can bring back to life.

Is it possible to simulate with the hibernate command? Or sleep? Or whatever your system is set to do over a long period of time?

Dean, please let us know if this works. I have had no issues for over two weeks. Appears to be fixed. I have a call with Microsoft Level 3 and engineers Wednesday. I'm trying to get them to roll this small change out in their next windows update.

First, as you all know, everyone was right, it was not the Windows Clip history; I found out not long after the post... Sorry, I'll removed the 'SOLVED's.

I didn't stop searching there, I couldn't. It was too troublesome to my day. I believe I have actually found the culprit, apologies for not posting earlier. It has been a week now since I've had to reboot (fingers crossed).

The problem seemed to be getting worse for me. I would constantly receive messages from Excel saying that 'Something is using the clipboard. Content can only be pasted within Excel'... not very useful.

I started digging into the Event Viewer to see if I could catch it. I chased each error by the CLSID in ROOT to the find the AppID it was calling on, and everytime, it was the same:

CLSID - {F94358B1-E9AE-4D5C-AF66-CE50E67803C7}

AppID - {5E176815-9A63-4A69-810F-62E90D36612A}

This app, the 'Connected Devices Platform Service' will connect everytime you start and create a new instance of itelf as part of the 'Per-User Services'... it assigns random string at the end of the service name (e.g. Connected Devices Platform User Service_b82c9). Something is wrong with it.

Immediately upon looking deeper at the service and the running tasks, details, etc... it was clear it was stuck in a re-starting mode, but wasn't doing anything. This service is used by Windows to manage connected devices and facilitate interactions between different applications and services on a network. That means pairing and communicating with smartphones, IoT devices, etc. This explains (in my case) why my Bluetooth mouse required I resort back to dongle and why the Windows Phone Link failed the moment Win 11 was introduced.

For me, this functionality wasn't as important as my clipboard, so I went into the details and changed its startup mode to disabled and rebooted. I still needed to disable the NVIDIA drivers for a clean re-boot, but I believe that's an epic battle between NVIDIA and Intel (630 UHD?).

Anyway, no more issues. It was happening to me most while in Visual Studio, or at least most noticeably, so I always attributed to VS and never joined the two; that was my first mistake. I didn't consider ALL of the ways I interact with VS, and now that I know more, I understand... I think.

I have a Logitech M720 Bluetooth. The roller has additional buttons (pushing the mouse left and right vs only down). The logitech software has the capacity to re-map the buttons on the mouse to be any keyboard combo you'd like. Given most of my time going to VS/VB6 (<= I know, I know), mine are mapped to F10/F11(F8/Shift+F8), or step-into and step-over. Apparently, this tool uses CDPService. Everytime I used it, I'd activate it, making the chances higher and higher for fail. Now that I've disabled the service, I've lost the handy little, 'step-over-with-mouse' feature, but I can copy from notepad to Excel...

I was hopeful this was an answer especially with your knowledge, BUT ALAS.

it is not, i still have a failing copy and paste function and i have left this service disabled for the best part of 2 weeks to make sure.