Clipboard problems (can not copy/paste) in Windows 11

I had a call with Level 3 this morning, I passed all this information on to them to review with engineering. I have another call scheduled for tomorrow. Thanks for the info. He wanted to turn the Service I have disabled back on, I said NO, I'm working fine.

Here are the crashes from earlier that happened in the MMC when i copied the error text. This part of the second report definitely shows what i was doing

"   at System.Windows.Forms.Clipboard.ThrowIfFailed(Int32 hr)

   at System.Windows.Forms.Clipboard.SetDataObject(Object data, Boolean copy, Int32 retryTimes, Int32 retryDelay)

   at Microsoft.Windows.ManagementUI.CombinedControls.EventDetailControl.ExecuteCopyDetailsAsTextAction()"

I hope they can fix this.

Error 10/07/2024 09:17:46 Application Error 1000 Application Crashing Events

Log Name: Application

Source: Application

Error Date: 10/07/2024 09:17:46

Event ID: 1000

Task Category: Application Crashing

Events Level: Error

Keywords:

User: XXX

Computer: XXX

Description: Faulting application name: mmc.exe, version: 10.0.22621.2506, time stamp: 0x307870ca

Faulting module name: KERNELBASE.dll, version: 10.0.22621.3733, time stamp: 0x44653e19

Exception code: 0xe0434352

Fault offset: 0x000000000005f39c

Faulting process ID: 0x0x530C

Faulting application start time: 0x0x1DAD2A061673D85

Faulting application path: C:\WINDOWS\system32\mmc.exe

Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

Report ID: 3d86facd-90b3-412e-bf61-8e9a29d9405b

Faulting package full name:

Faulting package-relative application ID: Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1000 0 2 100 0 0x8000000000000000 163574 Application XXX mmc.exe 10.0.22621.2506 307870ca KERNELBASE.dll 10.0.22621.3733 44653e19 e0434352 000000000005f39c 0x530c 0x1dad2a061673d85 C:\WINDOWS\system32\mmc.exe C:\WINDOWS\System32\KERNELBASE.dll 3d86facd-90b3-412e-bf61-8e9a29d9405b

The second error

Error 10/07/2024 09:17:46 .NET Runtime 1026 None

Application: mmc.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.Runtime.InteropServices.ExternalException

   at System.Windows.Forms.Clipboard.ThrowIfFailed(Int32 hr)

   at System.Windows.Forms.Clipboard.SetDataObject(Object data, Boolean copy, Int32 retryTimes, Int32 retryDelay)

   at Microsoft.Windows.ManagementUI.CombinedControls.EventDetailControl.ExecuteCopyDetailsAsTextAction()

   at Microsoft.Windows.ManagementUI.CombinedControls.EventDetailControl.OnAction(ManagementAction action)

   at Microsoft.EventViewer.SnapIn.MMCEventsResultView.OnAction(Object sender, ManagementAction mmcAction)

   at Microsoft.EventViewer.SnapIn.FormControlBase.OnAction(Object sender, ActionEventArgs e)

   at Microsoft.ManagementConsole.Action.RaiseTriggeredEvent(Object sender, AsyncStatus status)

   at Microsoft.ManagementConsole.View.DoAction(Int32 actionId, Boolean selectionDependent, Int32 selectionId, IRequestStatus requestStatus)

   at Microsoft.ManagementConsole.View.ProcessRequest(Request request)

   at Microsoft.ManagementConsole.ViewMessageClient.ProcessRequest(Request request)

   at Microsoft.ManagementConsole.Internal.IMessageClient.ProcessRequest(Request request)

   at Microsoft.ManagementConsole.Executive.RequestStatus.BeginRequest(IMessageClient messageClient, RequestInfo requestInfo)

   at Microsoft.ManagementConsole.Executive.SnapInRequestOperation.ProcessRequest()

   at Microsoft.ManagementConsole.Executive.Operation.OnThreadTransfer(SimpleOperationCallback callback)

Exception Info: System.Reflection.TargetInvocationException

   at Microsoft.ManagementConsole.Executive.MmcThreadMessageWindow.OnThreadException(Exception e)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)

   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)

   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)

   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)

   at Microsoft.ManagementConsole.Internal.SnapInMessagePumpProxy.Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run()

   at Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run()

   at Microsoft.ManagementConsole.Executive.SnapInThread.OnThreadStart()

   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

   at System.Threading.ThreadHelper.ThreadStart()

I dont use hibernate or sleep. :/

It isn't working.

i rebooted yesterday, everything worked fine, came in this morning.

copy and paste does not work.

now is my chance to check the logs!

the error from last night is

(i forgot copy and paste was broken and when i copied the error it caused event viewer to crash the MMC!)

However i do now have some excellent error information which might be some use to MS.

my error overnight was

"The program ShellExperienceHost.exe version 10.0.22621.3672 stopped interacting with windows and was closed". This is the ONLY error last night so i must have found what is causing it!

i checked the previous days and this error does not happen again.

I do get other errors

SystemSettingsBroker likes to error with the DLL ucrtbase.dll quite often.

The most annoying things about eventviewer is that if i sort by LEVEL it sorts by level and date is sorted by random. useless.

So right now i have nothing that reoccurs and nothing pointing me in the direction of where to look as windows isn't logging anything useful.

I'm guessing in a windows update that they will just code the "Connected Devices Platform" task as disabled and roll it out.

My first ticket was in January and started with Level 1 in a CHAT session. I explained it was a new P/C and had issues to avoid any hourly service charges. They accepted the fact they had an issue and then the fun began. I ended up opening 4-5 tickets in January because after each session when they logged on and took control of my P/C they would say it's fixed and close the ticket. Not knowing I had IT experience and supervised a helpdesk I then began to push the issue. They then passed me on to level 2 where I worked with them for two weeks doing windows rebuilds and reloading Office products. Level 2 finally gave up and passed me on to level 3, Microsoft highest level of support, that was early March. Now I finally have a support person on the same level as me, we kind of bonded, he trusted me, and I trusted him. I did everything he requested, rebuilds, reformat hard drive, contacted Dell, and recorded a video showing my keyboard strokes using PowerPoint. Losing faith in Microsoft I took my P/C to a computer repair shop and paid $135 to have them look at it, they again did a complete reformat of the hard drive and reload of Windows 11 and let it sit over the weekend, they said it was fixed and it failed again.

I then saw your fix, applied it, and BINGO, it's fixed. There is an APP called Feedback Hub where you can submit a problem, not sure if they would respond, but you can try it. Just click the Windows Start ICON and enter Feedback Hub in the search bar.

In the beginning Microsoft was going to charge per support session, I had to push their product was broke and sent them the link to this Forum.

Good Luck and keep in touch.