Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

•

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

191 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-05T10:55:38+00:00

    Wow, Glen!!

    This worked- literally my PC become faster just due to you

    All these days - its CLIPBOARD who's the culprit slowing down the machine,,

    Thanks a lot

    Cheers

    Sethu

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-07-03T21:59:21+00:00

    Glen, I wish including you was possible, they call me direct or e-mail me with information. Not sure why but the level 3 analyst I was working with was replaced with another. I was working with one for over three months and started to build a trust and respected each other's findings. He trusted my input and I trusted his suggestions; he was very aware of my IT background, and he knew he wasn't talking to a beginner. I asked to talk to him and was told he was reassigned to another case. I'm going to push that the original tech calls me back.

    Thanks again, and still working with no issues. I'm going to ask if they can roll your simple change in a windows update and push it out to everybody.

    Not sure what that service does, but I'm still working with it disabled.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-07-03T13:55:30+00:00

    Thank you friend, "People Helping People"... that's the only way it can work. :)

    If you'd like, if it's an option, you can include me in the meeting. If you give me a meeting ID of some sort, a time, and a time zone, I'll make sure I'm there. These types of cases are not the types where you want to rely on the 'telephone game' (or 'keyboard game', as it is here). \s

    I think due to it's ease of duplication in my environment, it'd be impossible for them to close it.

    Either way, happy keystrokes.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-07-02T22:19:39+00:00

    Glen, you are amazing, I thought for a minute I clicked on something that changed all the responses from you to Russian and was concerned. LOL Thanks again for your procedure, I'm still using Copy and Paste with no issues, not sure how you identified that service to be the issue when Microsoft couldn't.

    I have another call scheduled for July 8th, I believe they are going to push to close the ticket, I'm going to push to keep it open until they admit to a fix in one of their windows updates for everybody.

    Thanks again, stay safe.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-07-02T14:52:32+00:00

    Ha. Roman Farang posted in Russian. He explained that I have a procedure, or say I do, but it's not as easy in the Russian version of Windows to follow the steps that I posted because the service names are all translated; 'Connected Devices Platform Service' isn't an easy pick.

    So I thought I'd try to lend a hand a translate all of it into Russian, that way the service was included, hence, easier to find in the list.

    Was this answer helpful?

    0 comments