Until MSFT fixes the issue, try either 1) attempting right after a fresh reboot (this sometimes works for me) or 2) launch a VPN then attempt (this always works for me so far. I choose a UK server).
Why can I not access Microsoft's support? Access denied?
I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502
The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2024-07-10T20:12:49+00:00 -
Anonymous
2024-04-07T11:09:17+00:00 Access Denied You don't have permission to access "http://support.microsoft.com/en-us/home/livechatwidget?" on this server. Reference #18.402c417.1712487938.1ef2202 https://errors.edgesuite.net/18.402c417.1712487938.1ef2202
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Anonymous
2024-04-07T11:09:01+00:00 Access Denied You don't have permission to access "http://support.microsoft.com/en-us/home/livechatwidget?" on this server. Reference #18.402c417.1712487938.1ef2202 https://errors.edgesuite.net/18.402c417.1712487938.1ef2202
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Anonymous
2024-01-29T14:41:30+00:00 Thank you Jen