Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  2. Anonymous
    2024-07-23T15:20:49+00:00

    How do I leave this discussion? I've already submitted my response.

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  3. Anonymous
    2024-07-23T12:06:17+00:00

    Can anybody help me access the Help feature please? My laptop won't let me access it and the phone line tells me to go online 😡

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  4. Anonymous
    2024-07-23T06:51:58+00:00

    I mitigated the problem by switching from my laptop to another client (e.g. a cell phone). After logging into one of the support pages with my mobile device, I was able to access the page again with my laptop. I also informed a support agent about this problem.

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  5. Anonymous
    2024-07-21T22:14:17+00:00

    Same problem here. Microsoft just charged me over $50 for an office subscription that I DID NOT BUY, and now that I'm trying to reach out to support to get them to cancel this NOW and give me my refund, I'm getting an "access denied" message. **** you, Microsoft. You scammers.

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