Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

95 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-21T20:23:32+00:00

    Sorry- for late response. Found notifications from you in junk. Thanks, tried the link and I was able to go to the security page.

    Appreciated

    James

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-07-19T16:15:57+00:00

    The link you provided ALSO brings up "access denied" window

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-07-19T04:13:53+00:00

    same issue:

    You don't have permission to access "http://support.microsoft.com/" on this server.

    Reference #18.e5a86468.1721362098.20a96e6

    https://errors.edgesuite.net/18.e5a86468.1721362098.20a96e6

    And outlook mail is totally broken on my phone and ipad "message isn't loading tap to retry"

    My calendar is dead in outlook.

    The calendar icon in Teams has just completely disappeared.

    Help chat has been useless. I've reinstalled and reset everything multiple times. Something is broken on microsoft's end and they won't even reply to the help chat.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-07-19T01:02:01+00:00

    I used the email option to find support for my one drive issue. All resolved via email and a phone call.

    M

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-07-19T00:35:28+00:00

    Same Problem here

    Was this answer helpful?

    0 comments