Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-06-24T17:52:58+00:00

    Very interesting, I'll need to give that a try. Thanks!

    Let's

    collective file a class action lawsuit

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  2. Anonymous
    2024-06-21T21:01:37+00:00

    I am having the same issue and I am getting VERY FED UP with MICROSOFT. You took my money fast enough when I signed up for '365' but I am having all kinds of problems installing it, and now I can't even contact support. What a JOKE.

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  3. Anonymous
    2024-06-14T21:57:06+00:00

    Seems like it's happening to a lot of people today. For me, I got the error as soon as I clicked "Contact Us" to chat, and now I can't even reach the page where the button exists. I've tried from two different computers in my house and my cell phone. I also tried my cell phone on wireless which produces the same error.

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  4. Anonymous
    2024-06-13T22:07:11+00:00

    i can't open the link, jen because i have access denied

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  5. Anonymous
    2023-11-21T01:49:00+00:00

    Hello! I'm Jen, and I'd be happy to help you out with this issue.

    I'm sorry to hear you're experiencing this issue. Please try the link below and let me know if you can access this Microsoft Support page. If the error still appears, try clearing your browser's cache or cookies and check if it helps. You may also try using a different browser to check whether the issue persists. If you have any ad blocker or other extension enabled, please try disabling them and see if it fixes the issue. Let me know how it goes. Thank you.

    https://support.microsoft.com/en-us/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=S.HP.SmcContactUsLanding

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards!
    Jen :)

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