Printer keeps going "offline" Windows 11

Anonymous
2024-02-18T09:07:50+00:00

My printer has worked fine until a month or two. Since then it keeps going offline. I have updated software drivers etc. I need to poke around with troubleshooters etc every time to get it to work. It's then fine for that session but the problem comes back every time i turn it off. Is there any solution to this?

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-06-01T13:33:55+00:00

    UPDATE: My problem is solved, although I don't know why it happened suddenly since I'd made no changes in my system settings.
    Solution: Settings --> Network & internet --> WiFi --><Name of my WiFi network> --> Private network

    It had been set to Public network (Recommended) which MS says to do for a home network. When I changed it to Private network the printer no longer disconnects when I power down the computer. Now...I don't remember how or when it was set to a Public network, but this is how I found it. The setting worked OK until a recent Win 11 update. Now my network is a Private network and I'll keep an eye on it after upcoming updates. Hope this helps someone.

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  2. Anonymous
    2024-04-22T00:52:51+00:00

    I am just stated having the same issue with multiple printers all of a sudden. When you run the troubleshooter in windows it starts to work. They both ping fine. Im suspecting a windows update

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  3. Anonymous
    2024-05-09T19:26:30+00:00

    I have the same issue with an Epson ET-5180. I have it connected to my computer via a USB cable, and it still keeps going offline. I had that problem when I had it connected wirelessly. When I switched to USB mode, it worked great until last week (today is Thursday, 05/09/2024). Now it goes through the same frustrating problem. You get the same useless generic pat answers from Epson. I uninstalled the software and reinstalled it. It printed fine. When the printer goes to sleep (I guess that's what it's called), and I attempt to print something again, the printer is offline again and unable to print anything. Very Very frustrating!

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  4. Anonymous
    2024-04-27T19:22:48+00:00

    I had the same problem.

    I did everything and all steps Microsoft suggested, but nothing worked until I cleared my printer spooler and restarted it.

    I followed this instructions:

    Clear Print Spooler on Windows 11 (windowsloop.com)

    Works great now, doesn't go off line since doing this

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  5. Anonymous
    2024-04-29T16:08:18+00:00

    I'm having the same issue and it's wasting my time

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