Windows 11 24H2 USB Audio Issues (timing out)

Anonymous
2024-06-01T15:22:04+00:00

I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.

I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.

My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.

This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-12-09T14:46:00+00:00

    Firefox users can now use this addon as workaround: https://addons.mozilla.org/firefox/addon/usb-audio-sleep-fix-for-24h2/

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  3. Anonymous
    2024-12-08T23:53:18+00:00

    Agreed. I have now had this happen in various programs, including over an important zoom meeting. Thankfully the person I was on with was understanding and have me time to reboot things to get it working again

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  4. Anonymous
    2024-12-08T23:32:08+00:00

    this is extremely annoying and unacceptable. usb audio timing out every couple minutes. they need to patch this quick

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  5. Anonymous
    2024-12-08T16:43:55+00:00

    thanx man i can't even get them to keep power on

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