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I have upgraded to Windows 11 24H2 (26100.712) and am having issues with getting my USB Audio systems to stay awake. Whenever there is no sound playing, my USB audio system turns itself off, thinking that there is no power to the USB port that it's connected to.
I've changed the setting in advanced power options to disable selective suspend, but this does not do anything. I've also disabled powering down the drive setting in Device Manager (for USB ports), and still no luck.
My machine is pretty much useless as a work machine now, as my USB audio (Bose Companion 5) system turns off within minutes of no audio, silencing my machine so I'm unable to hear notifications or calls.
This bug has only happened since installing 24H2, I've checked device manager and there seems to have been new drivers installed with this update, so potentially some changes there.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I experienced the same problem with my Bose Companion 5 speakers. As a temporary fix, I played a continuous YouTube video on a separate desktop, emitting a high-frequency sound that is inaudible to humans, to keep the speakers from going into sleep mode. I look forward to a permanent resolution from Microsoft for this issue.
Have 2 lexicons alpha after updating to 24h2 both my units power up for only 30 seconds then shut off
did everything with support and still not working.
Also could not recover old version of windows one update reloaded my windows and all my restore points gone.
i was told that developers will get to it but when?????
Why do they do updates and not test and we the user are stuck here waiting for them.
How it could be bug on windows mate (Windows worth too much to get bugs)
It is [device related] like he got driver issuue
I have the same issue.
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