Realtek audio Windows 11

Anonymous
2024-07-08T20:00:26+00:00

speaker tested on laptop, speaker functional,

speaker tested on desktop, distorted scrambled sounds when volume increased without audio file played.

headset tested on front port of desktop, distorted sounds

headset tested on laptop, functional.

youtube music audio file tested on desktop with speaker: speaker does not produce music, only distorted sounds unrelated to music file playing

distorted sounds are similar to static sounds

Driver provider: Realtek Semiconductor Corp.

updated Realtek HD Universal Driver installed. 6.0.9629.1, 2024-01-29 from MSI website https://www.msi.com/Motherboard/Z490-A-PRO/support#driver

Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_14629C75&REV_1003\4&34acfa26&0&0001 had a problem starting.

Driver Name: oem52.inf

Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}

Service: IntcAzAudAddService

Lower Filters: 

Upper Filters: 

Problem: 0x0

Problem Status: 0xC00000E5

motherboard: MSI Z490 A PRO, updated bios

os: updated windows 11

last known working audio: with windows 10, last year, desktop was not used for many months.

device manager>realtek properties>events

event record during 10/2023 when audio functioned and pc last used.

driver was Driver Version: 6.0.9585.1

Device HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_14629C75&REV_1003\4&34acfa26&0&0001 was started.

Driver Name: oem34.inf

Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}

Service: IntcAzAudAddService

Lower Filters:

Upper Filters:

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
2024-08-19T06:44:49+00:00

IntcAzAudAddService is not started means check in service.msc application, make audio related services startup type to automatic.

Also check this service IntcAzAudAddService is started, make start up type as automatic

Was this answer helpful?

1 person found this answer helpful.
0 comments

46 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-08-19T06:02:53+00:00

    which realtek audio file. The only realtek audio file being used is the setup recently downloaded from your link.

    Image

    Image

    Installed completed.

    Same error sounds from the speaker

    Unresolved

    3 other drivers are listed above the driver link you provided.

    Does 6.0.9694.1 have a specific purpose?

    Was this answer helpful?

    0 comments
  2. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2024-08-19T06:00:49+00:00

    Once installation completes don't restart windows, delete or move the realtek audio file to another location. Restart windows

    Disable startup items in task manager

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-08-19T05:52:59+00:00

    RtkAudUService64

    Realtek HD Audio Universal Service

    disabled in startup

    restarted, installation repeats, it uninstalls then restarts then uninstalls

    Install shield wizard is uninstalling,

    Yes, I want to restart my computer

    No, I will restart my computer later

    Was this answer helpful?

    0 comments
  4. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2024-08-19T05:39:07+00:00

    Install repeats means windows update is installing audio driver automatically.

    In task manager ,disable all startup items

    Was this answer helpful?

    0 comments