Fixed w/ KB5053656 3/27/2025.
G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed
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Anonymous
I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.
Here is what they said:
I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.
Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:
https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/
No one has found a solution yet
regards,
Taimur Ansari
Windows for home | Windows 11 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
78 additional answers
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Anonymous
2024-12-11T08:34:55+00:00 I rolled back to 23H2 version, and its working just fine...
MICROSOFT: FIX 24H2 BEFORE RELEASING NEXT TIME
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Anonymous
2024-11-27T12:52:33+00:00 hey! i've been having the same issue and this seems to fix it for me at least
go to sound settings -> 'additional settings' at the bottom -> recording -> Logitech G Pro X Wireless Gaming Headset microphone -> Properties -> second tab -> check 'always listen from' and choose Logitech G Pro X Wireless Gaming Headset.
and that's it , i got the solution from reddit https://www.reddit.com/r/LogitechG/comments/1fml5oz/g\_pro\_x\_wireless\_plays\_muteunmute\_sound\_when/.
hopefully that helps :D!
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Anonymous
2024-11-25T10:34:41+00:00 I reinstalled my system yesterday and upgraded from Win 10 to Win 11. Now I have this problem with a freshly installed system that I didn't have before. Good job MS or whoever messed this up.
Playing music on low volume works best for me right now as a workaround.
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Anonymous
2024-11-08T10:52:16+00:00 It's only a workaround and not a permanent fix.
I'm having this same issue and it's really annoying. Please fix it Microsoft! The issue occurs in the latest Windows 11 release (also after a clean install)