G Pro X Wireless plays mute/unmute sound when audio starts or volume is changed

Anonymous

I'm having this issue since updating to Windows 11 24H2, I've talked to Logitech support and they said since this is only happening on my PC and not others, its a Windows 11 update issue.

Here is what they said:

I understand your concern. I request you to contact Windows support as you are facing the issue after the Windows 11 update. There are high chances of audio drivers not updated properly. Hence, if you contact Windows support they will help you reinstall the software.

Please advise on how I should proceed, I've also linked a Reddit post with people having the same issue:

https://www.reddit.com/r/LogitechG/comments/1fml5oz/g_pro_x_wireless_plays_muteunmute_sound_when/

No one has found a solution yet

regards,

Taimur Ansari

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Fixed w/ KB5053656 3/27/2025.

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78 additional answers

Anonymous

2025-03-04T15:31:45+00:00

This fix did not work for me.
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Anonymous

2025-02-22T13:44:51+00:00

Welcome to Windows! :(
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Anonymous

2025-02-19T06:26:59+00:00

Just return it, this can take years from microssoft to fix, seen many people recommend hyperx headsets, but only cloud2. i dont know if there is any wireless tho. (hyperx 3 seems bad what i have seen people saying)
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Anonymous

2025-02-12T17:34:04+00:00

Do you think it'll be fixed in the short-term? I still have time to RMA it. It's really annoying and nothing fixes it (not even the playback listening workaround)
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