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my pc (new install) doesnt detect my switch controller while wired, it doesnt make a noise when i connect it either, does anyone know why, usb port and cable are both fine as they worked before on my old install
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Hmm, may I ask what is the make and model of your laptop? or desktop's motherboard?
Press Win + R to open the Run dialog box.
Type msinfo32 and press Enter.
In the System Information window, look for "BaseBoard Manufacturer" and "BaseBoard Product." These will give you the manufacturer and model of your motherboard.
I'll send you the manufacturer's website for downloading the drivers.
Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
I'm really sorry this happened to you. If your controller was previously paired with your Switch, it may still be trying to connect wirelessly to the console. You can go into the Switch settings and disconnect the controller.
Then, Press and hold the sync button (located near the charging port) while plugging the controller into the PC.
I would also suggest trying a different USB port.
Please let me know if this works for you. I'll do my best to respond as soon as possible.
Kind Regards,
Charity
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.
what device does it usually fall under in device manager, not the ones under universal serial bus controller but any other ones? i think i might know a fix
different usb port didnt work, it was working very briefly while windows started up but disconected soon after, my switch is long gone so that cant be it, ive had this issue before but i forgot how i fixed it
it also doesnt charge my controller anymore
