WaaSMedicService problem -- Issue found by :WinRETargetingPlugin

Anonymous
2024-10-11T21:01:47+00:00

Hello,

My PC crashed frequently due to a faulty memory stick. When I used a new memory stick, the problem didn't occurred anymore. Unfortunately, the crash also occurred during the windows update after the in-place upgrade. Until now, I have been unable to download and install two important updates -- the latest cumulative update and the update from August. (Two error codes (0x80070643 and 0x800f0805) appeared alternately)

I just tried Windows update troubleshooter and get a diagnosis --

WaaSMedicService

Issue found by :WinRETargetingPlugin

Problem with BITS service : The requested service has already been started. More help is available by typing NET HELPMSG 2182

Also, I've tried to perform the second in-place upgrade but ended in failure, an error occurred during the process(More details at https://answers.microsoft.com/en-us/windows/forum/windows_10-update/error-in-downloading-windows-10-cumulative/6ec330e1-c849-4b83-97db-286974f4290a?messageId=84f7d351-326d-49d5-8c7a-d154d5a69c89)

I hope all problems can be fixed without losing any data, please help me with a targeted solution as much as possible! Thanks!

Windows for home | Windows 10 | Install and upgrade

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  1. Ramesh 181.8K Reputation points Volunteer Moderator
    2024-10-13T12:54:33+00:00

    Run the steps I posted. They remove the MEI and Windscribe drivers automatically.

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  2. Anonymous
    2024-10-13T12:43:24+00:00

    I rechecked Driver Store Explorer and all installed network adapters (In fact, I only have Ethernet adapter) before generating these two logs, but I didn't see any other drivers except the ones you mentioned that can be retained and the system-related drivers.

    Which three drivers need to be deleted now?

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  3. Ramesh 181.8K Reputation points Volunteer Moderator
    2024-10-13T12:03:19+00:00

    Let's try eliminating three third-party drivers. One of them is very outdated.

    1. Please backup the registry using RegBak.
    2. Create a Restore Point.
    3. Once done, copy the following lines to the clipboard, including the "Start" and "End" directives. Open the Farbar tool, and click Fix. Start:: SystemRestore: On CreateRestorePoint: HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate: Restriction <==== ATTENTION R3 MEI; C:\WINDOWS\System32\drivers\HECI.sys [41088 2010-10-19] (Intel Corporation) [File not signed] S3 tapwindscribe0901; C:\WINDOWS\System32\drivers\tapwindscribe0901.sys [53160 2022-06-07] (Windscribe Limited -> The OpenVPN Project) S3 windtun420; C:\WINDOWS\System32\drivers\windtun420.sys [44472 2022-04-07] (Windscribe Limited -> WireGuard LLC) End::

    Post the output log (fixlog.txt).

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  4. Anonymous
    2024-10-13T11:54:34+00:00

    Do you see any VPN (OpenVPN) drivers in Driver Store Explorer? If so, uninstall them.

    Launch "ncpa.cpl"

    If there are additional adapters added by VPN software, please post back.

    Please run the Farbar Scanner and share your logs.

     

    1. Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

     

    Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png

     

    1. If the OS language is non-English, rename FRST64.exe to FRST64English.exe.

     

    1. Run the program. Don't check or uncheck any options. Click "Scan".

     

    1. Zip the two logs, FRST.txt and Addition.txt, upload them to your OneDrive and share the link here.

     

    How-To: Share OneDrive files and folders - Microsoft Support

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

     

    OneDrive sharing options - screenshot

    https://imgur.com/a/vZyxpY9

    Here are the two logs(I forget to zip them, in order to avoid other people to edit them, I've set them as view only) --

    https://1drv.ms/f/c/368eb4378be4cf9d/EkT46zgzbzpCkd_lfS9PV20BXuR36TgIKHDYY0k5_mA1SA?e=kcQMF3

    Also, my current system is 32-bit, I was unable to run 64-bit system, the two logs were generated by FRST.exe.

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  5. Ramesh 181.8K Reputation points Volunteer Moderator
    2024-10-13T03:34:40+00:00

    Do you see any VPN (OpenVPN) drivers in Driver Store Explorer? If so, uninstall them.

    Launch "ncpa.cpl"

    If there are additional adapters added by VPN software, please post back.

    Please run the Farbar Scanner and share your logs.

    1. Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png

    1. If the OS language is non-English, rename FRST64.exe to FRST64English.exe.
    2. Run the program. Don't check or uncheck any options. Click "Scan".
    3. Zip the two logs, FRST.txt and Addition.txt, upload them to your OneDrive and share the link here.

    How-To: Share OneDrive files and folders - Microsoft Support

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    OneDrive sharing options - screenshot

    https://imgur.com/a/vZyxpY9

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