I need help. My graphics card isn’t found in Device Manager, replaced by Microsoft Basic Display Adapter with error code 31. Is the card possibly damaged? There should be an NVIDIA GeForce RTX 2050."

Anonymous
2024-11-27T07:56:17+00:00

I need help. My graphics card isn’t found in Device Manager, replaced by Microsoft Basic Display Adapter with error code 31. Is the card possibly damaged? There should be an NVIDIA GeForce RTX 2050."

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

44 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-11-27T09:12:49+00:00

    can you help me
    how can I find  support page on my laptop

    Was this answer helpful?

    0 comments
  2. DaveM121 936.1K Reputation points Independent Advisor
    2024-11-27T09:10:17+00:00

    Thank you for the screenshot, go to the support page for your PC on the manufacturers website, then from there, check if there is any BIOS update available that may need to be installed, then try re-installing the Nvidia drivers again.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-11-27T09:08:33+00:00

    that is the screenshot and my device is laptop

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-11-27T09:06:37+00:00

    yeah , I did that

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more