I've tried turning it off and on repeatedly to get to the system repair screen but that doesn't work, so I'm stuck in it just keep restarting and going back to this blue screen. The screen says: "Your device ran into a problem and needs to restart. We'll restart for you." Stop code is BAD_SYSTEM_CONFIG_INFO The error comes up as Windows is loading after the Dell logo appears. This error came up after the computer used to load the Dell logo and then go to a blank screen. I tried resetting the Bios and putting it back to a previous state and neither worked. I also tried manually resetting the clock. I did a hardware diagnosis and that all came back clear. I called Dell and they said I needed to wipe my computer to it's original state because it's a Windows issue. I unplugged the computer for a bit and then when I turned it back on, I now get this blue screen showing up, restarting and showing up repeatedly. I tried hitting F12 to get it to the screen where I can do diagnosis tests, but that doesn't work either.