Hi!
You don't need to download a driver.
Go to "Device administrator", look for the camera, right click and click Properties, in the tab Controller click on "Revert to previuos controller".
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Both my husband and I have Lenovo laptops (S340-15IIL Touch Laptop (ideapad) - Type 81WW and IdeaPad 5i) and after the latest windows update our integrated cameras do not work in any apps or programs. We have tried all the troubleshooting, uninstalling and reinstalling drivers, F8, etc.
When we view the camera in settings it has a solid gray box (the indicator light shows next to the camera showing it is in use). Also have tried the Camera app and experience the same gray box. Has anyone else experienced this and found a fix?
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Hi!
You don't need to download a driver.
Go to "Device administrator", look for the camera, right click and click Properties, in the tab Controller click on "Revert to previuos controller".
OMG. THANK YOU. I had no idea there was a privacy slider for the webcam (now I understand why the camera "hole" looked reddish -- it's because the privacy slider was engaged. It's an extremely tiny slider just above the camera "hole". Must have hit that by accident at some point. Perfect suggestions.
The above steps did not work for me, but following them did lead me to a solution! Make sure Lenovo Hotkeys are on (in privacy settings), otherwise, the F8 Camera key will not be functional. Once, I turned on Hotkeys (which I don't recall turning off!), I was able to get the camera back online by pressing the F8 key.
Our Lenovo IdeaPad S340-15IWL comes on with the camera off by default. Pressing the F8 key turns it on.
Wow, buddy you are a genius. Thank you so much