Lenovo Integrated Camera Not Working with Windows 11

Anonymous
2022-02-24T15:22:57+00:00

Both my husband and I have Lenovo laptops (S340-15IIL Touch Laptop (ideapad) - Type 81WW and IdeaPad 5i) and after the latest windows update our integrated cameras do not work in any apps or programs. We have tried all the troubleshooting, uninstalling and reinstalling drivers, F8, etc.

When we view the camera in settings it has a solid gray box (the indicator light shows next to the camera showing it is in use). Also have tried the Camera app and experience the same gray box. Has anyone else experienced this and found a fix?

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

100 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-06-08T06:51:42+00:00

    You are my hero. You have no idea how hard I tried and how much I read to solve this simple issue!

    Thanks man

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2022-07-24T22:38:15+00:00

    ZEBULON2 you genius. Solved a problem which I dont think even Lenovo would be be to solve. This should be the first step they should ask to check while they keep all kind of weird solutions. Thank you once again.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2022-04-11T19:46:36+00:00

    Hello, I am having the same issue with my Lenovo S340-15IIL Touch Laptop (ideapad). Can you specify the KB number of the windows updates that was uninstalled to fix your camera? I have several windows updates since the date of this article.

    Thank you

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  4. DaveM121 931.8K Reputation points Independent Advisor
    2022-02-24T16:48:47+00:00

    Hi NicoleF_ATL

    Was that privacy shutter already open?

    If it was, try installing the webcam driver that is provided on the support page for your laptop on the Lenovo website.

    https://pcsupport.lenovo.com/ie/en/products/lap...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  5. VARADHARAJAN K 9,726 Reputation points Volunteer Moderator
    2022-07-25T13:58:07+00:00

    ZEBULON2 Congratulations. Keep it up

    Your ideas are welcome and it helped two users, Keep posting useful hints and help windows users continously.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments