Your Phone / Link to Windows - stuck at 60% during set up

Anonymous
2021-02-01T20:37:45+00:00

Hi, I am trying to connect my phone (Galaxy Note 10) with my laptop (Dell XPS 15), however it's been stuck at 60% per the screenshot below. I have tried restarting both devices and apps but it has not changed. Please advise on how to fix this issue.

Thanks.

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2021-06-15T19:16:01+00:00

    I'm not an expert, but I tried all the advice I found here and it didn't help, so I tried something I do when other apps act up.

    1. Make sure your phone and computer are on the same wifi. (found in the advice section)
    2. Action Center > All Settings > Apps
    3. Find Your Phone app > Advanced options.
    4. Click Reset, Click Repair
    5. Open Your Phone app and try again.

    Yup, that's all it took to get the app working again. Hope this helps.

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  2. Anonymous
    2021-06-02T22:07:03+00:00

    Woooooow!! I've had my Note 20 Ultra from released and I haven't been able to use link to windows since it debut until 2mins ago after reading your post. I'm at a loss for words. Thank you so much!!

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  3. Anonymous
    2021-05-25T22:55:41+00:00

    THIS IS THE FIX

    IT IS AN ACCOUNT RELATED PROBLEM. THANK YOU!!!!!

    I REMOVED A SECONDARY WINDOWS ACCOUNT AND IT FIXED IT

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  4. Anonymous
    2021-05-23T10:06:15+00:00

    I had old company's 2 accounts which were deleted by previous organizations. I disconnected them by following below link and then Your Phone Companion worked perfectly: https://www.utwente.nl/en/service-portal/workplace-support/accounts-passwords/disconnect-microsoft-work-or-school-account#:~:text=In%20Windows%2010%2C%20got%20to,select%20Disconnect%20and%20click%20Yes.

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  5. Anonymous
    2021-04-14T16:03:49+00:00

    I did get mine working. Basically had to start over and it was so tedious I can't remember all the steps :( 

    Honestly about to just pay for airdroid. It just works.

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