Your Phone calls unusable due to too much echo

Anonymous
2020-06-10T16:06:25+00:00

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this? 

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-29T08:40:28+00:00

I deavticivated AGC in the Mic settings and it worked for me

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  1. Anonymous
    2021-10-03T00:05:19+00:00

    I would like to use with mic from a camera and a usb speaker....like a speaker phone. Needs noise cancelling software running in the background.

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  2. Anonymous
    2021-07-27T18:19:57+00:00

    I did that, and it made no difference for me. Still lots of echo and background noises.

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  3. Anonymous
    2021-06-15T13:09:21+00:00

    I have tested it with my mobile phone in adjacent rooms to the computer, and the echo and background noise was just as bad. It is clear to me that the Your Phone app is picking up an unfiltered microphone feed from the computer and sending it to the caller - including the audio of the caller which leads to the echo and background noise. In fact, in a way I am impressed by how clearly it picks up faint sounds from other parts of the house. That could be useful as a spying device - but not for a communication device.

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  4. Anonymous
    2021-03-07T23:18:43+00:00

    Microsoft's recommendation is to use a headset. Don't know if this will work and don't plan on trying. We've all been using these aps forever and anytime a new one shows up they seem to have the same problem. Our response, why do all the other apps on my computer work fine and your's does not? . Answer: Microsoft is either to lazy to fix or doesn't possess the talent to fix. Recommended fix, turn ap off and use the phone!

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