Your Phone calls unusable due to too much echo

Anonymous

I have setup Your Phone on my PC and Phone Companion on my phone (Nokia 7.1) - both devices have latest software and are fully patched.

While I can make and receive phone calls via the Your Phone app on the PC (and they sound fine at my end) the other parties all complain of excessive echo so that I need to conduct the call on the phone.

My mic and speaker settings are the same as I use for Skype, Zoom, Hangouts, etc. - how do I trouble shoot this?

Is it possibly caused by the mic / speakers on the phone remaining active during the call?

Thanks

Pino

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

I deavticivated AGC in the Mic settings and it worked for me

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76 additional answers

Anonymous

2022-01-27T17:25:08+00:00

Yes. Please point us in the right direction to find this option. Thanks.
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Anonymous

2022-01-27T16:50:02+00:00

What is it exactly that fixed your problem? UNchecking the "Allow applications to take exclusive control of this device" option?

Thanks:
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Anonymous

2022-01-17T09:02:52+00:00

this fix my problem.
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Anonymous

2021-12-31T14:37:34+00:00

I confirm. Reconnecting my phone (after rebooting computer and also after restarting phone) caused my computer to reset the Input Device for "Microphone (phone_name Hands-Free HF Audio)" to blank. Subsequent test calls had echo again. During the calls, I changed the input device to my computer's microphone and the echo disappeared.
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