Feature update to Windows 10, version 2004 causing issues with credentials

Anonymous
2020-07-01T16:28:57+00:00

Hello, I had a problem after installing the Feature update to Windows 10, version 2004 causing issues with credentials. Specifically my problem related to email accounts in Outlook not remembering the account password and a similar problem with Adobe Creative Cloud. No matter how many times I would enter the password, it would always ask again for the password when restarting Outlook and similar problem with Adobe Creative Cloud it would always ask me to sign in again after rebooting my computer (which loads it automatically). I'm wondering if anyone else has had this problem and did you find a solution?

I was not able to find a solution to this problem that worked even after manually removing credentials from the Credential Manager and adding them again in the respective applications, so I uninstalled the feature update and reverted back to the previous version of Windows. In case someone else needs to revert back and uninstall Feature update to Windows 10, version 2004, I found a good article with instructions here: https://pureinfotech.com/uninstall-windows-10-2004-2020-update/. The caveat is that you must do this within 10 days of the install as the old version of Windows is automatically deleted after that time.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

79 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-11-18T09:46:30+00:00

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-11-04T14:30:41+00:00

    Same here kind but worst then all of you. Update to version 2004. After pc update it crashed an ate windows 10 off of my hd . Lucky I have a backup copy of win 10 that's out of date.     But Thanks microsoft for putting out a updated that can kill pc.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-10-25T08:09:29+00:00
    • Firstly: open a command prompt on your machine: Click START button, RUN and enter the word CMD.  This launch a command prompt C:.
    • Now enter the following command (you can copy and paste this text into the command line: Get-ScheduledTask | foreach { If ((xml).

    The command will give you a list of tasks that use the S4U service.

    • Now open the task manager and disable the tasks that use the S4U service: On your start menu select RUN and enter the command taskschd.msc
    • This will bring up the task scheduler.
    • To disable any of the tasks that were listed above, right-click on them and select "DISABLE"

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Sumit 44,316 Reputation points Volunteer Moderator
    2020-10-08T12:32:38+00:00

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-07-18T04:43:04+00:00

    Another unhappy user here with a similar problem that I believe started with Feature update to Windows 10, version 2004.  Windows forgets my Microsoft login (OneDrive fails), my email passwords (Outlook 2016), and the credentials for my password manager (1Password).  I've cleared every single credential from the Credential Manager, rebooted, re-logged on, and still it forgets after the next reboot.  The Credential Manager shows that credentials are still there but they do not seem to work.

    Was this answer helpful?

    0 comments