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Hello, I had a problem after installing the Feature update to Windows 10, version 2004 causing issues with credentials. Specifically my problem related to email accounts in Outlook not remembering the account password and a similar problem with Adobe Creative Cloud. No matter how many times I would enter the password, it would always ask again for the password when restarting Outlook and similar problem with Adobe Creative Cloud it would always ask me to sign in again after rebooting my computer (which loads it automatically). I'm wondering if anyone else has had this problem and did you find a solution?
I was not able to find a solution to this problem that worked even after manually removing credentials from the Credential Manager and adding them again in the respective applications, so I uninstalled the feature update and reverted back to the previous version of Windows. In case someone else needs to revert back and uninstall Feature update to Windows 10, version 2004, I found a good article with instructions here: https://pureinfotech.com/uninstall-windows-10-2004-2020-update/. The caveat is that you must do this within 10 days of the install as the old version of Windows is automatically deleted after that time.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Sames problems with Win 10 Home, it is so sever and it affected VS 2019 Publishing profiles, SQL Studio, Azure .. All credentials are not saved no matter what Personal or Work accounts,
Had to revert back to Old Windows (Recovery to Previous Windows release) to get rid of this mess.
Ridiculous.
Mike, I am using Windows 10 Pro. Nice to see that I'm not the only one having this problem.
Thanks Bryce. I'm using the local account option and don't really want to have to use the MS account option. But perhaps that's why this issue wasn't caught earlier in testing -- perhaps most people use the MS account option? At least it's a possible solution to consider.
I had similar issues after updating to version 2004. I log in only to a local account and never to my MS account. After re-inputting my user ids/passwords into my Opera browser and Outlook, Windows then automatically restarted after installing a quality update. After the restart none of my credentials were saved and I was forced to reenter credentials all over again. After some online searching and seeing that this has been a common problem with 2004, I immediately reverted back to version 1909 and set Windows Update to defer feature updates for 365 days until I could find a solution.
Interestingly, this happened on my desktop PC which is running Windows 10 Pro. I also have an old laptop running Windows 10 Home, which I had updated to version 2004 back on June 22 to check out 2004 before installing it on the desktop. I started up the laptop to see if this had the same issue, and surprisingly it did not. I restarted that system several times and it never forgot the credentials in Chrome. I did not have to sign into my MS account, just my local account, and it has been working exactly like I would expect it to work. I'm wondering if the problem has something to do with Windows Pro edition.
For those having the issue, which edition of Windows 10 are you running - Home or Pro?
As for Bryce Wilsons solution does this mean we are forced to log into our systems with our MS account if we wanted credentials to be saved between system restarts?
I had exactly the same problem on 2 PC's, one of them brand new !, also after upgrading to version 2004. The only work around that succeeded for me was to create a brand new user account, configure it and transfer all data from the old account. Not an elegant solution. Not sure if this credential problem only occurs on certain makes and models of PC ?
