Feature update to Windows 10, version 2004 causing issues with credentials

Mine started working with a couple of optional updates from Microsoft.  However, they seem to only hold intermittently as once Outlook has an issue, I loose all the Microsoft account details.  My IDs are at least saved in the web browsers so that is a positive.

For the new Windows 10 OS install suggested by Leland, that sounds intensive and I am not a techie.  Is there great documentation on the steps to complete that effort?  Also, do all additional software applications have to be re-installed too?

After 5 days of no failures, the oneDrive and outlook email passwords are again being forgotten, so the stop/start of Credential Manager described in my 5 September post did NOT correct the problem.

I may have found a work-around that seems to have stopped the post-2004 update-induced Outlook forgotten passwords as well as the OneDrive not signing on when a user logs on.   Don't know if it really is "fixed", but neither condition has occurred for the past three days.  What I did:

  1.  Ran the "services" app and for "Credential Manager" changed the Startup Type from "manual" to "automatic".   This did not completely correct the forgotten password problems, but did make them occur less frequently.

  2. Next day, created this .cmd file and defined a Task Scheduler task to run it every hour.:

rem Stop and Start Credential Manager

rem This is an attempt to work around an error introduced in

rem   Windows 10 update 2004 wherein passwords for

rem   OneDrive and Outlook Email accounts were frequently forgotten

NET STOP "Credential Manager"

timeout 10

NET START "Credential Manager"

timeout 3

If you try this:

1. Make sure to check "Run with highest privileges" in the General section since these NET commands require administrative privileges
2. For the initial execution, under "Triggers" set the start time 3 or 4 minutes later than the current time.  I did not do this at first, and when I checked to see if the file had run, it had not.

Hi,

We had a similar issue at work. Symptoms are:

• Network drive mapping didn’t work due to credentials issue
• Windows integrated logon throw a 401 in most browsers
• Strange behavior in general accessing internal resources that require authentication

Prior 2004 I disabled cached credentials with:

Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

Disabledomaincreds = 1

Turns out 2004 sets disableddomaincreds back to 0.

After setting it back to 1, it started to work again.

Keep in mind this is in a work environment, which might not be applicable to most of the people in here (if you are using a private computer this change might worsen your issue). But hopefully it helps someone.

Hello, I had a problem after installing the Feature update to Windows 10, version 2004 causing issues with credentials. Specifically my problem related to email accounts in Outlook not remembering the account password and a similar problem with Adobe Creative Cloud. No matter how many times I would enter the password, it would always ask again for the password when restarting Outlook and similar problem with Adobe Creative Cloud it would always ask me to sign in again after rebooting my computer (which loads it automatically). I'm wondering if anyone else has had this problem and did you find a solution?

I was not able to find a solution to this problem that worked even after manually removing credentials from the Credential Manager and adding them again in the respective applications, so I uninstalled the feature update and reverted back to the previous version of Windows. In case someone else needs to revert back and uninstall Feature update to Windows 10, version 2004, I found a good article with instructions here: https://pureinfotech.com/uninstall-windows-10-2004-2020-update/. The caveat is that you must do this within 10 days of the install as the old version of Windows is automatically deleted after that time.

I am sure all of us would appreciate as to WHEN ARE THE DEVELOPERS going to resolve this issue.  Myself I recommend Windows 10 & the new Edge as great improvements.  Microsoft don't let Apple eat your lunch.  Ladies & gents let's resolve this issue and ASAP please.  We love your software.  Thank you.