Feature update to Windows 10, version 2004 causing issues with credentials

Anonymous
2020-07-01T16:28:57+00:00

Hello, I had a problem after installing the Feature update to Windows 10, version 2004 causing issues with credentials. Specifically my problem related to email accounts in Outlook not remembering the account password and a similar problem with Adobe Creative Cloud. No matter how many times I would enter the password, it would always ask again for the password when restarting Outlook and similar problem with Adobe Creative Cloud it would always ask me to sign in again after rebooting my computer (which loads it automatically). I'm wondering if anyone else has had this problem and did you find a solution?

I was not able to find a solution to this problem that worked even after manually removing credentials from the Credential Manager and adding them again in the respective applications, so I uninstalled the feature update and reverted back to the previous version of Windows. In case someone else needs to revert back and uninstall Feature update to Windows 10, version 2004, I found a good article with instructions here: https://pureinfotech.com/uninstall-windows-10-2004-2020-update/. The caveat is that you must do this within 10 days of the install as the old version of Windows is automatically deleted after that time.

Windows for home | Windows 10 | Windows update

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  1. Sumit 44,316 Reputation points Volunteer Moderator
    2020-10-12T02:07:49+00:00

    Great! Thanks. Yes, I was suggested by my forum colleague Noel, in which it was suggested that the tasks using S4U need to be disabled from the task scheduler. Originally the bug is discussed herefor Chromium.

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  2. Anonymous
    2020-11-04T15:54:32+00:00

    Sorry to hear, but to be honest 'just not surprised' at all. I want to know when MS Windows are actually going to wake up from their convenient, oh it's not our fault and never has been' hibernation and fix this edition. I find it wholly unacceptable and hugely disrespectful of MS on this issue. Each time I contact their help and chat facilities (even allow their remote access) they just go through the same old same routines, and seem incapable of reading previous case filings (they rather put the end user customer through the frustration of having to explain the problem each and every time).

    Not only this, when I put a formal typed letter complaint into MS's UK HQ I didn't even get an acknowledgement.

    I just want MS to wake up and revisit all that they did on the new Window's 10 edition and retro-fit patches to remedy.

    I am burning up hours and hours of non-productive time.

    Any badgering of MS by all any any suffering with similar or related problems is what is needed.

    Come on MS - just wake up to the issue please.

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  3. Anonymous
    2020-08-10T16:19:37+00:00

    I have this happening on 2 PCs, one brand new and one older, both using Windows Home with local accounts.

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  4. Anonymous
    2020-07-29T23:19:56+00:00

    I am responding with a post from another thread that resolved my issue. Credit to Bil-D.

    "Sign into https://account.microsoft.com/ and be sure your MS acct is in good order.  If you have multiple devices shown using that same MS acct make sure each is valid and in good order and there are no left-over old devices shown.

    I had the same Outlook PW problems you're having after updating to version 2004.  I switched both of my devices to sign-in with a Local Acct and then back to sign-in with my MS acct. and the problems went away.  I later updated my second PC to version 2004 and it came up running problem-free."

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  5. Anonymous
    2020-07-09T23:22:19+00:00

    I have similar issues since updating to Version 2004, Outlook prompting for passwords with 3 different email accounts. Also denying access to a shared printer due to credentials not staying. I have read deleting credentials from Credential Manager and re inputting does not resolve.

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