Outlook not saving passwords after windows 10 Update 2004

Anonymous
2020-07-08T13:51:28+00:00

Since Windows 10 update 2004 loaded onto my PC, outlook 2010 will not store passwords for POP and Imap email accounts.  I have to re-enter after every reboot.  The password is cleared from the account settings user info page.  On starting outlook it prompts for each password. I then have to go into account settings to set them there else I would have to re-input every time I restart outlook never mind the reboot. It would seem the the update also cleared any cached passwords to other websites as well. Those I have restored OK.

Remember password is set in the account settings, I've tried creating a new profile, I've disabled all addins.  Now run out of ideas!

Windows for home | Windows 10 | Windows update

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Anonymous
2020-07-08T14:06:25+00:00

Hello Ian,

My Name is Chander, a Microsoft Independent Advisor and a fellow Windows 10 user like you. I hope I can help you on your concern.

Please try these steps -

  1. search credentials manager in start.
  2. click windows credentials.
  3. Delete all the credentials from there.
  4. relaunch outlook, enter password and check the box remember password and see if that helps?

If that does not help try creating this registy key -

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover

New Dword - ExcludeExplicitO365Endpoint and value of 1.

Ref - https://kb.intermedia.net/Article/39713

Let me know if you have any questions or concerns.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2020-12-25T17:26:42+00:00

    This was caused by MS either through negligence or intentionally.  It appears that MS is forcing everyone to use a MS account so that they may collect more data on individuals.  MS had best reverse it or they WILL lose customers.  This is wreaking havoc  in my company network.

    MCSC

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  2. Anonymous
    2020-12-16T21:40:25+00:00

    This worked for me over a month ago, the work-around MS initially gave for Office365.

    You will have to enter your passwords one more time after rebooting.

    Right click Start > Windows PowerShell (Admin)

    Run this script

    Get-ScheduledTask | foreach { If ((xml).GetElementsByTagName("LogonType").'#text' -eq "S4U") { $_.TaskName } }

    A list of scheduled tasks may show up, mine reported:

    HPCustParticipation HP OfficeJet Pro 6970

    If so then open Task Scheduler (Start type in Task Sched etc)

    Find the above listed task and right click on it and "Disable"

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  3. Anonymous
    2020-12-16T21:03:40+00:00

    All of this has been and does not resolve the problem. Still ocurring

    the only thing that seems to work is to use microsoft logon. Using local logon seems to cause this problem.

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  4. Anonymous
    2020-12-05T12:27:58+00:00

    This is intolerable. I have to input 10 passwords every day since the 2004 update.

    Tried every fix. Deleted credientials and everything to try and sort the problem. It is driving me crazy.

    I do backup the credentials which works for my network passwords but outlook 2010 will not remember passwords at all.

    The registry fix don't work, unless you are running a newer version of outlook and I don't like the newer versions.

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